Problem Reports: Unresolved & Resolved, Tracking...

[playkiller no.2]

Here is the latest status report http://www.iburst.co.za/networkstatus.php
still green or is it orange for you.

I really want iburst to work but too scared to throw that much money around to join you
fellow ibursters,it seems very stressful.

 

[playkiller no.2]

But the time does change.

 

[alchamy]

They should add the tower latency to the status page

 

[guest2013-1]

#1 Do they know what an RSS feed is?
#2 Do they know what an RSS feed is?

 

[8321]

[*]Description: Promised Network Status not implemented;
Status: Resolved on 2005-02-18;
Category: Basic Customer Service & Support;
Base-station(s): N/A;
Symptom(s): An email was sent out on 2005-01-28 promising a Network Status page on the iBurst.co.za site, to date this has not been implemented;
More info: WBS iBurst Network Status & Incidents page
Feedback from WBS: None;

This is a great feature. Thanks WBS! But I wonder whether the moderator is not being a little hasty in marking the issue 'resolved'. Have we seen any 'incidents' reported yet and what about notices about planned downtime? Would this qualify for a new item?

 

[w1z4rd]

hey, i really like the status reports, including the peering reports. thats cool

 

[w1z4rd]

yeah IC, i would support that

 

[Luke7777]

ic, maybe you guys should colour code your problems as well, green for resolved, orange for degraded, etc...

 

[Luke7777]

Post Icon

I was more thinking along the lines of using "post icons", but similiar to those of iBurst. Text can be normal. If a post gets resolved, the owner just changes the post icon. The way you handle the summary is fine. Makes it easy for us MyWi ppl to see the progress or lack thereof

If iburst icons can't be used, maybe
could be Down
could be degraded
could be resolved

 

[FawrIze]

Got full signal the whole day, but couldn't connect the PPoE at all until about 16h00. Had to go dig out the ISDN modem and support Telkom for more than 4 hours! Packet trace showed the tower responding to PPoE requests but nothing more.

This is not on. This looks like a problem on the backbone rather than the tower.

 

[stepper]

Stepper, is Jabulani-bs still getting flooded? Or has WBS sorted that problem out so it doesn't happen again?

I think its been sorted out, yes I can say it learnt some backstrokes now for some freestyle please!

I think I spoke too soon! It was practically drowning yesterday in the rain....doing 24kbps the whole day. Obviously still not resolved.

 

[stepper]

No problemo Stepper, I have added it to our list. When you get a moment, please could you find me that original thread of yours - I want to extract the dates & such & add to the problem report - just need the url to the thread.

Do u mean this one ?

 

[minkukel]

Well WBS definitely changed something on the Midrand tower. Now when rains i'm lucky to get a connection. Just tested about 3 km north east of my normal location with a UTC and got 90% to 100% signal and max FER 1% transfer rate 60 kbytes/s. I guess the LOS was about 10-11km from the tower.

 

[JMRHOWES]

Whenever it rains in my Area (Robindale Randburg) Iburst goes dead, Normal UTD lights are 3 lit, My download speed is about 7KBs if Im lucky, Help desk says set MTU at 1500, which is totally wrong.

Still waiting for a reply from wBS think its been 2 months now.

 

[Gatecrasher]

I guess you could also add yesterday's *random* MTU change.

 

[Gatecrasher]

Actually it is already there .

You're a model of efficiency. Please go work for iburst.

 

[freethenet]

I am using the Fourways base station and am having a problem with using a P2P download program. I get maximum 22kbps while this program only is running, but get up to 986kbps when I run explorer and am surfing the web. My reception is always at 100% and have never had a problem in that regard. Has iBurst secretly limited P2P programs???

 

[Gatecrasher]

Which P2P program, FreeTheNet?

If they are limiting P2P, it's no secret. The I-Go package states which services will receive the full 1Mbps, and which will be limited to 64kbps. Sadly P2P falls into the latter category.

However, I'm not convinced that they are limiting it yet, at least not completely, since different users have different experiences with different software on different ports at different times, etc, etc.

Including Slimothy, who has good experiences with any software on any port at any time...

I used Shareaza for the first time in months last night (and the first time on Iburst), and individual D/Ls (about 50%) were quite painful (<5KB/s). But the other 50% of D/L's found good peers and were more tollerable (20-30KB/s).

Some more tweaking/experimentation is called for.

 

[guest2013-1]

feethenet, iburst's p2p traffic is about 75% of their total bandwidth (which is running at 60meg international at this stage)

1 goog point is they dont have a set bandwidth, it automatically adjusts (and so does the price they pay)

so by shaping p2p programs effeciently, they cut off the major bandwidth user, making the overall experience of everyone else better, while still giving you the ability to download via p2p. Slow yes, but with a 24/7 connection I'm sure you dont mind. They said 64k, 22k is a bit low, so it might be that you don't have enough seeds or that the tracker is down and it's difficult to find people with the same files etc.

Alot of reasons. 1 thing I'm doing now is trying to find a place to move into (preferably my own house, maybe buy another one, will see) and i'm installing ADSL. Even though I have a laptop and not a PC, having a fixed landline option that works is better than the crap I'm getting now

 

[redcliff]

can't imagine p2p being throttled as yet - I am getting torrents consistently at ~30KB/s much higher than the 64kb/s suggested. mind you the 30KB/s is also the max speed I ever get on anything, including the telkom speed test..... at least it's consistent - guess that counts for something.