Problems loading a voucher pin

[MorneGeraldUngerer]

A friend bought me airtime and sent me the voucher pin. But when I use the *102*pin# option it does not accept the pin. I made double sure with my friend that the pin is correct. I've contacted the CellC contact centre but they can't assist as they need an additional code which I don't have. Does this mean I lose the artime?!

 

[WireFree]

Ask your friend for the serial number on the voucher and give the serial number to the Cell C contact centre.

 

[Cell_C]

Hi MorneGeraldUngerer

Please provide us with the voucher serial number. We will check it out for you.

^NT

 

[Polymathic]

This day and vouchers should come with QR codes