Problems with iBurst this month

Dunno anymore. From last month my signal never went past 60%. Its between 0 and 30% for the last few weeks.

Todays speedtest .net


Local
http://www.speedtest.net/result/553900695.png

Int
http://www.speedtest.net/result/553906397.png

Microsoft Windows [Version 6.1.7600]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

ping iburst.co.za

Pinging iburst.co.za [196.30.31.120] with 32 bytes of data:
Reply from 196.30.31.120: bytes=32 time=101ms TTL=121
Reply from 196.30.31.120: bytes=32 time=156ms TTL=121
Reply from 196.30.31.120: bytes=32 time=131ms TTL=121
Reply from 196.30.31.120: bytes=32 time=169ms TTL=121

Ping statistics for 196.30.31.120:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 101ms, Maximum = 169ms, Average = 139ms

Still problems in Western Cape (Paarl)?

The dashboard doesn't show bandwidth.

Sommer lus en gooi my fckn speelgoed uit my kot :mad:
 
Azimuth said:
Oh, and the 564 MB file I've been downloading since midday just bombed at 497 MB when my signal died. That's over R100 worth of my bandwidth.

Nice. Thanks, iBurst.
Click to expand...

Do you use a download manager, like Free Download Manager?

Or did the source site not have resume support?
 
Well it looks like iBurst did it again. Just when it seemed as if they *might* be on the road to recovery, they proved their incompetence again with their poor service and accounts ****ups. :rolleyes:

Why is it when they "upgrade" their services, it always turns out to be a complete downgrade in reality. :sick:
 
The_Librarian said:
Do you use a download manager, like Free Download Manager?

Or did the source site not have resume support?
Click to expand...

No, I was downloading through Firefox. :( I've restarted the download using the site's (gog.com) downloader app instead, which supports interruptions. I suppose I should've done this first, considering. But I've just spent five weeks over in the UK where I didn't have to worry about this sort of rubbish.

I'm seriously pissed off, though. 500 GB is a lot of bandwidth to just lose like that. This on top of sites not loading for me AGAIN is almost enough to make me drive over my ****ing modem. If there wasn't a problem with the lines in my house, I'd move over to ADSL tomorrow.

I am so so so sick of this ****ty service.

[EDIT] And it's taken me 10 minutes to load a 1 minute video in YouTube. Seriously. :|
 
Last edited:
Another one

PPU preferences section of the iBurst web site not working

From this page:
http://www.iburst.co.za/default.aspx...ages_payperuse

"If you would like to apply for, or opt out of, Pay-per-use, you can do so by logging in to your account below."

Login>

Then I am currently getting this:

"Apologies
We were unable to retrieve your current usage. Please try again later."
 
Know3 guys. Thanks.

The iBoss team are on a roll tonight.


Lets see what the morning brings.
 
anybody here actualy tried Wow on NeoTel?
 
No Bandwidth usage reports received on 2nd and 3rd September 2009.
The area of the iBurst web site to check the status or change iBurst PPU (Pay per Use) preferences still gives an error after logging in.
 
iBurst PPU status/management section of web site still reports the following:

Apologies
Print
We were unable to retrieve your current usage. Please try again later.
 
Morning all

Please check again.

Worked for me.

Let us know.

Thanks
 
iBurst PPU status/management section of web site reports the following:

"Error adding service
Print
Apologies we were unable to add the service to your account.
Please try again later. "
 
Login Failure to the main iBurst web Site:

"Login error
Print
Apologies an error has ocurred during login.
Please try again later or call client services on 0877 20 20 20"
 
I cannot login to the site, but have received the email this morning.

It states that I have carried over -151.38 MB. This amount is then subtracted from what's left.

The rest looks okay.

Thanks Shaun for informing us.
 
:mad:My Problems with iBurst this month

My Problems thus far this month:

1. Account migration to higher package from Giga to Pro - Was Resolved after having to phone twice holding for 15 min each, first call was dropped.
2. Request for static IP for WoW, this account is mainly used for WoW - Still awaiting response.
3. Carried over data from last month of August that is still missing or not reflecting - Still awaiting response.
4. Contract period that was extended to August 2037:confused: - (This happened after the migration problem was fixed.) Still awaiting response.
5. Still haven't received usage reports, requested twice.
6. As of 9:00 this morning not able to log in to Iburst website.

I am getting pretty tired of having to struggle like this:mad:
 
I'm also getting the "Login Error", can't check my bandwidth usage.
 
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