Prorata Network - Bandwidth

[djroetz]

Dear Cell C.

I have a question regarding the prorata bandwidth allocated to me for the rest of the month.

I decided to go for the 5gig package yesterday @ R299 p\m.
After installing the software last night i created my account and checked my balance after some browsing.

I found that i was only allocated 1.2gig for the rest of the month which doesnt really make sense to me. Its not even the 15 of the month yet and i dont have a full 2.5 gig for the rest of the month.

Now to my knowledge i will be charged R190 + R299 by the end of October for 6.2 gig because of the pro-rata rate.

Could someone please look into this and let me know how CELL C would give me my moneys worth.

Kind regards.

John Roets

 

[djroetz]

Dear Cell C.

I have a question regarding the prorata bandwidth allocated to me for the rest of the month.

I decided to go for the 5gig package yesterday @ R299 p\m.
After installing the software last night i created my account and checked my balance after some browsing.

I found that i was only allocated 1.2gig for the rest of the month which doesnt really make sense to me. Its not even the 15 of the month yet and i dont have a full 2.5 gig for the rest of the month.

Now to my knowledge i will be charged R190 + R299 by the end of October for 6.2 gig because of the pro-rata rate.

Could someone please look into this and let me know how CELL C would give me my moneys worth.

Kind regards.

John Roets

No Reply's from Cell C.

 

[ginggs]

No Reply's from Cell C.

Have you tried calling 140?

 

[Cell_C]

Dear Cell C.

I have a question regarding the prorata bandwidth allocated to me for the rest of the month.

I decided to go for the 5gig package yesterday @ R299 p\m.
After installing the software last night i created my account and checked my balance after some browsing.

I found that i was only allocated 1.2gig for the rest of the month which doesnt really make sense to me. Its not even the 15 of the month yet and i dont have a full 2.5 gig for the rest of the month.

Now to my knowledge i will be charged R190 + R299 by the end of October for 6.2 gig because of the pro-rata rate.

Could someone please look into this and let me know how CELL C would give me my moneys worth.

Kind regards.

John Roets

Good day djroetz

Please can you PM me the following:
Full name:
Contact num:
Data Sim Num:
IMEI:
Email:

Will call and assist.

Regards
~AM~

 

[djroetz]

I Have PMED all my details more than a week ago and still have not received any feedback from CELL-C

The service is really ****...

 

[Cell_C]

Good day

TT was logged.
And has been submitted.
Please PM me for updates.
Will call you now.

And the first month is GB are not charge its a grace period.
you only start paying for next month data.

Regards
~AM~