Purchasing bundles

[MrMocs]

CellC should consider allowing customers to buy data bundles via the website once logged in.Some phones such as windows phone it is impossible to get in to the ussd menu also a nightmare when buying from my vodafone r205 where in both cases You will have to remove the sim and place it in another phone in order to buy bundles.

 

[waynegohl]

We are having trouble buying bundles for BIS from Cell C are there any issues we should know about.

 

[Cell_C]

We are having trouble buying bundles for BIS from Cell C are there any issues we should know about.

good day

sorry for the delay we not experiencing any problems please advise if you still cannot use the self-services menu

regards,
bas

 

[waynegohl]

Hi bas

I believe BIS is working now but it did take a few days to work, it was not my own phone but a family members so will update if there are any issues.

Thanks a mill.

 

[Cell_C]

Hi bas

I believe BIS is working now but it did take a few days to work, it was not my own phone but a family members so will update if there are any issues.

Thanks a mill.

no problem please keep me updated.

regards,
bas

 

[waynegohl]

Morning bas

My daughter said that thursday and friday the bundle would not load for BIS but saturday morning it was loaded. If your BIS has not expired yet can you still load the bundle/BIS or do you have to wait until your 30 days are up, my daughter was still connected so tried to load/purchase another bundle before the one she was on expired?

 

[Cell_C]

Morning bas

My daughter said that thursday and friday the bundle would not load for BIS but saturday morning it was loaded. If your BIS has not expired yet can you still load the bundle/BIS or do you have to wait until your 30 days are up, my daughter was still connected so tried to load/purchase another bundle before the one she was on expired?

hi
you will have to wait untill the bundle has expired for you to load the new bundle.

regards,
bas

 

[FairTalk]

CellC should consider allowing customers to buy data bundles via the website once logged in.Some phones such as windows phone it is impossible to get in to the ussd menu also a nightmare when buying from my vodafone r205 where in both cases You will have to remove the sim and place it in another phone in order to buy bundles.

if you're using windows phone with cell c try this
*147*200*15# for 100mb
*147*200*45# for 300mb
*147*200*75# for 500mb
*147*200*155# for 1Gb
*147*200*310# for 2Gb

 

[waynegohl]

hi
you will have to wait untill the bundle has expired for you to load the new bundle.

regards,
bas

Thanks bas.

 

[Cell_C]

Thanks bas.

most welcome

 

[MrMocs]

if you're using windows phone with cell c try this
*147*200*15# for 100mb
*147*200*45# for 300mb
*147*200*75# for 500mb
*147*200*155# for 1Gb
*147*200*310# for 2Gb

Thanks will try it out when i am purchasing a new bundle soon