My wife's Tochiba Qosmio X870, purchased roughly 18 months ago, has started misbehaving on startup. Sometimes it just hangs on the Qosmio bios logo screen and gives two soft, short beeps. I googled, but couldn 't find what those mean.
Removing the battery, power cable and forcing a reset by holding down the power button for 20 seconds does nothing to alleviate the problem. Switching it off and on again (umpteen times) gave the same result, except for the once when it went a bit further and asked for a bootable drive. Getting into the bios while in this state is tricky since it seems to mostly just ignore the F2 key.
Thinking the boot sector on the drive was kaput I gave it the windows install cd - the one time it did ask for a bootable drive - and tried a windows repair, but it said there was no windows on the one disk it saw. Since the X870 comes with two 750gb drives, I figured the main disk, oddly still visible through the bios, but not via windows repair, had died and that I should install win 7 on the second drive to at least get it up and running.
The windows install process went through the various reboots and then failed to recover from the last one. Same Qosmio bios logo screen. I gave up for the day, switched the machine off and went to bed.
The next morning my wife switched it on and it went into windows, finalised the install, and both drives were visible and error free (chkdsk'ed). Since then it's worked perfectly until yesterday. Same issue.
We left it batteryless and unplugged overnight, but still nothing this morning. After fiddling with it for an hour, doing nothing really useful, I gave up. My wife switched it on just now and it's working flawlessly.
Eish.
It's still under warranty, but the since the problem is so intermittent, it's probably going to work perfectly when they check it. I'd open it and poke around in the innards, at least try to remove the cmos battery, but that'd void the warranty so...
Any ideas as to what may be the problem?
.
Edit: I did a memcheck on it too last time it came back. No problems.
Removing the battery, power cable and forcing a reset by holding down the power button for 20 seconds does nothing to alleviate the problem. Switching it off and on again (umpteen times) gave the same result, except for the once when it went a bit further and asked for a bootable drive. Getting into the bios while in this state is tricky since it seems to mostly just ignore the F2 key.
Thinking the boot sector on the drive was kaput I gave it the windows install cd - the one time it did ask for a bootable drive - and tried a windows repair, but it said there was no windows on the one disk it saw. Since the X870 comes with two 750gb drives, I figured the main disk, oddly still visible through the bios, but not via windows repair, had died and that I should install win 7 on the second drive to at least get it up and running.
The windows install process went through the various reboots and then failed to recover from the last one. Same Qosmio bios logo screen. I gave up for the day, switched the machine off and went to bed.
The next morning my wife switched it on and it went into windows, finalised the install, and both drives were visible and error free (chkdsk'ed). Since then it's worked perfectly until yesterday. Same issue.
We left it batteryless and unplugged overnight, but still nothing this morning. After fiddling with it for an hour, doing nothing really useful, I gave up. My wife switched it on just now and it's working flawlessly.
Eish.
It's still under warranty, but the since the problem is so intermittent, it's probably going to work perfectly when they check it. I'd open it and poke around in the innards, at least try to remove the cmos battery, but that'd void the warranty so...
Any ideas as to what may be the problem?
.
Edit: I did a memcheck on it too last time it came back. No problems.
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