Question about Rain.

Jackal65

Jackal65

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What is the average minimum speed we can expect from Rain in a 5G area. We found that fibre does have major problems in that the connection MetroFibre provides isn't remotely stable.

We need a minimum speed of 20Mb/s up and down. Otherwise uploading files to headoffice will simply take to long.
 
Jackal46 said:
We found that fibre does have major problems in that the connection MetroFibre provides isn't remotely stable.
Click to expand...

Rain would have similar problems unless you can establish a good or great connection between the router and the base station/stations in your vicinity.

By the way, you should report your connectivity issues to the FNO (MetroFibre) as well as your ISP.

You can even request test accounts from a few Fibre ISPs that have reps on this forum. (Different subforum.)
 
Jackal46 said:
We need a minimum speed of 20Mb/s up and down.
Click to expand...

Uncapped fixed-5G price comparison - January 2024

Uncapped fixed-5G price battle — up to 500Mbps for R449 South African mobile network operators invest a lot in their 5G networks to provide customers with reliable connectivity and expand coverage, and uncapped fixed-5G packages are available for as little as R449 per month. MTN, Rain, and...
mybroadband.co.za

and also

Uncapped fixed-4G price comparison - February 2024

Uncapped fixed-4G price shootout While faster technologies like fibre and fixed-5G are available in South Africa for home Internet uses, 4G provides a more affordable option, with prices starting from R200 per month. Fixed-4G connections also offer Internet connections to those living in areas...
mybroadband.co.za
 
Jackal46 said:
What is the average minimum speed we can expect from Rain in a 5G area. We found that fibre does have major problems in that the connection MetroFibre provides isn't remotely stable.

We need a minimum speed of 20Mb/s up and down. Otherwise uploading files to headoffice will simply take to long.
Click to expand...

After just short of 2 years having Rain 5G I will say as long as the 5G tower is close-ish to you (for me that's 900m), you will always have the rated speed.

However if that tower has "malfunctions" or gets vandalized you are screwed, especially on the upload. Which for me is a recurring thing recently.
 
DapperDanMan said:
Rain would have similar problems unless you can establish a good or great connection between the router and the base station/stations in your vicinity.

By the way, you should report your connectivity issues to the FNO (MetroFibre) as well as your ISP.

You can even request test accounts from a few Fibre ISPs that have reps on this forum. (Different subforum.)
Click to expand...

MetroFibre tech support left me with more questions then answers. According to their tech support our area are one of the few areas that wasn't suppose to have Metro coverage and because of that our connections are not stable. They said their is no supporting infrastructure and that the we get any connection at all is surprising.

They also asked not to log any more faults as they will escalate and charge me for the call outs. They do not have any local tech support so they have to drive hundreds of kilometers to get to our area and that will contribute to a heavy call out charge upwards of a few thousand rand.

So we stopped trying and now use our phone's LTE for work. But the two bills combined cost more then what Rain 5G will cost us.

Reporting this to the sub forum will only incur charges from MetroFibre. Also since their infrastructure according to themselves are bad there is no real point in logging more faults.
 
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