quick question on top up?

[livefree]

I am on a 99topup and haven't used the sim for 8 months.
Every now and then i just check the balance.
Sometime December VC forfeited R200 from my account.
Seems now the R99 is only valid for 6 months.
I thought you can only forfeit Free minutes not airtime.

Did VC suddenly changed its TOS for topup or has this always been the case?

 

[VodacomData]

I am on a 99topup and haven't used the sim for 8 months.
Every now and then i just check the balance.
Sometime December VC forfeited R200 from my account.
Seems now the R99 is only valid for 6 months.
I thought you can only forfeit Free minutes not airtime.

Did VC suddenly changed its TOS for topup or has this always been the case?

Hi , please view the Top up forfeit T's and C's at

http://www.vodacom.co.za/personal/main/termsandconditions/contracttermsandconditions

5.3.4. Each month for the duration of this Agreement you shall be entitled to carry over to the following month the unused portion of airtime value purchased through any additional recharges you may have performed.



5.4. Each month for the duration of this Agreement you shall be entitled to carry over to the following month any unused portion of the airtime value purchased by the payment of the Subscription Fee(s) in previous months, provided that the value of any such airtime may not exceed the equivalent of 5 (five) times the Subscription Fee, excluding the current month, or such other period as Vodacom may specify from time to time in its sole discretion.