...R125

[yebocan]

...so decided to up my line from 1meg to 4meg...the Telkom website states my exchange can handle a max of 8megs...I am syncing only at 4megs.....so now the question is, how do you compel Telkom to pull that lever to get greater speeds. Called the ever helpful support desk, to be answered with....I see your exchange handles...8...mmm....m 4megs...and your line can only handle 4megs....- so what now?

 

[Pada]

Log in on your ADSL modem and post your statistics here. We'll need the line attenuations, SNR (noise) margins and current line speed to be able to tell you if you can get a faster connection on your current line or not.
Also check if your ADSL modem is using ADSL2+ mode or G.DMT mode.

 

[yebocan]

Thanks...

At work now, will get info and post, as soon as I am back home...Thanks in advance!

 

[techead]

...so decided to up my line from 1meg to 4meg...the Telkom website states my exchange can handle a max of 8megs...I am syncing only at 4megs.....so now the question is, how do you compel Telkom to pull that lever to get greater speeds. Called the ever helpful support desk, to be answered with....I see your exchange handles...8...mmm....m 4megs...and your line can only handle 4megs....- so what now?

when you check your number on the website, it doesnt check your DSLAM, it checks your EXCHANGE. So if your exchange has 8 DSLAMS and 4 of them are ethernet (10mb and up) and the other 4 are ATM (4mb and down) then the site will report you are enabled for 10mb.

Its retarded, but that is the way telkom work.

Call and find out what DSLAM you are on, and then go from there.... Personally dont see why you need to up your speed if your ISP account is still at 4mb

 

[yebocan]

..this is what I am getting from my router

DSP Firmware Version E.25.41.55 A
Connected true
Operational Mode G.Dmt
Annex Type AnnexA
Upstream 512000
Downstream 4096000
SNR Margin(Upstream) 11 dB
SNR Margin(Downstream) 9.5 dB
Line Attenuation(Upstream) 16.5 dB
Line Attenuation(Downstream) 32.0 dB
CRC Errors(Upstream) 849
CRC Errors(Downstream) 0
Latency(Upstream) Fast
Latency(Downstream) Fast

 

[fragtion]

DSP Firmware Version E.25.41.55 A
Connected true
Operational Mode G.Dmt
Annex Type AnnexA
Upstream 512000
Downstream 4096000
SNR Margin(Upstream) 11 dB
SNR Margin(Downstream) 9.5 dB
Line Attenuation(Upstream) 16.5 dB
Line Attenuation(Downstream) 32.0 dB
CRC Errors(Upstream) 849
CRC Errors(Downstream) 0
Latency(Upstream) Fast
Latency(Downstream) Fast

Unfortunately too much noise (interference) on that line to up your speeds more (try maybe 6Mbps). Pity because in terms of distance from exchange you could otherwise get 10Mbps fine...

 

[yebocan]

Thanks guys...now speed issues have come knocking

Hey guys thanks for the assistance....now that I am on a 4meg line I have noticed, that my download speed,, HTTP downloads, are maxing at 80Kbits ....using capped accounts, TELKOM ISP and Afrihost....previously on a 1meg line, high 90s were reached...called TELKOM...did the whole speedtest, comes in around 3.5Mbits consistantly,....browsing and Youtube are flawless....torrents and news readers are dead slow as well, do most my downloads in the evening.....any ideas?

 

[Kuga]

Sorry to hijack your thread.

But here are my stats :

Upstream line rate (kbit/s) 640
Downstream line rate (kbit/s) 6144
Line standard G.DMT
Channel type
Fast
Upstream SNR (dB) 12
Downstream SNR (dB) 14.6
Upstream line attenuation (dB) 8.5
Downstream line attenuation (dB) 23
Upstream output power (dBmV) 7.8
Downstream output power (dBmV) 6.6
Upstream CRC 21
Downstream CRC 4043
Upstream FEC 128
Downstream FEC 0

I asked them why am I not getting 10mbps speeds, they said "eishh I dunno"....

 

[HavocXphere]

Sorry to hijack your thread.

But here are my stats :

Its already throwing CRC errors at that rate so you can't really push it higher. You/Telkom will first have to identify the source of the errors.

 

[Pada]

Kuga, see if you can't change your modem to use ADSL2+ modulation, instead of G.DMT.
Your line attenuation values are really low, so you should be able to get a stable 10Mbps if the exchange + DSLAM supports it.