Rain 5G & Microsoft Teams

[hyperian]

Hello!

Has anyone else had problems using Microsoft Teams (Windows Client) on Rain 5G? A few seconds after joining a video call the quality declines rapidly to the point where the call drops. If I connect via cellular (hotspotting via Vodacom 4G) or use a VPN connection on my Rain 5G connection, the call quality is much better and stable. This leads me to believe that Rain isn't prioritising or has configuration issues with UDP ports 3478 through 3481 which the Teams client uses.

Anyone else have similar experiences?

 

[rain_mobile]

Hello!

Has anyone else had problems using Microsoft Teams (Windows Client) on Rain 5G? A few seconds after joining a video call the quality declines rapidly to the point where the call drops. If I connect via cellular (hotspotting via Vodacom 4G) or use a VPN connection on my Rain 5G connection, the call quality is much better and stable. This leads me to believe that Rain isn't prioritising or has configuration issues with UDP ports 3478 through 3481 which the Teams client uses.

Anyone else have similar experiences?

Hi @hyperian

Please provide me with your details via PM https://mybroadband.co.za/forum/conversations/add?to=rain_mobile