Rain 5G network so slow

[Marcos 85]

Rain 5G network so slow since friday night any 1 from rain help out

 

[rain_mobile]

Morning @Marcos 85 my deepest apologies for the inconvenience, please could you PM me with the email address that is linked to your rain account, also could you please read the following article and try the steps provided: https://support.rain.co.za/hc/en-us/articles/360014265498-5G-connectivity-issues-in-Gauteng

 

[Marcos 85]

My email address is [email protected]
Ive tried the support method your sent but nothing has changed

 

[NeonNinja]

Morning @Marcos 85 my deepest apologies for the inconvenience, please could you PM me with the email address that is linked to your rain account, also could you please read the following article and try the steps provided: https://support.rain.co.za/hc/en-us/articles/360014265498-5G-connectivity-issues-in-Gauteng

Isn't 5G down?

 

[Marcos 85]

Isn't 5G down?

Got no i dea

 

[NeonNinja]

Got no i dea

I'm asking the RAIN rep.

 

[Marcos 85]

I'm asking the RAIN rep.

Owwww ok

 

[rain_mobile]

I'm asking the RAIN rep.

The 5G network isn't down it is up and running as we speak.