Rain 5G

[Albino Harp]

Am I the only one who is being tormented by Rain? I ordered a 5G router in May 2020 and unfortunately I couldn’t get a connection although the website states that my area has 5G coverage. I then requested that they cancel my account and arrange for the router to be collected but they haven’t responded to any of my emails and they keep debiting my account, they’ve done this 3x already and I am honestly running out of options.

 

[nad_isa]

Am I the only one who is being tormented by Rain? I ordered a 5G router in May 2020 and unfortunately I couldn’t get a connection although the website states that my area has 5G coverage. I then requested that they cancel my account and arrange for the router to be collected but they haven’t responded to any of my emails and they keep debiting my account, they’ve done this 3x already and I am honestly running out of options.

just scroll through the Rain section and your will find the answer to your question...

 

[rain_mobile]

Am I the only one who is being tormented by Rain? I ordered a 5G router in May 2020 and unfortunately I couldn’t get a connection although the website states that my area has 5G coverage. I then requested that they cancel my account and arrange for the router to be collected but they haven’t responded to any of my emails and they keep debiting my account, they’ve done this 3x already and I am honestly running out of options.

Hi Albino Harp

I apologize for your experience, could you maybe PM me your email address linked to your rain account so that i can get someone to look into this for you?

 

[Albino Harp]

Hi Albino Harp

I apologize for your experience, could you maybe PM me your email address linked to your rain account so that i can get someone to look into this for you?

Good Day, I thought this matter was behind and Technical Support said they have suspended my account after the router was collected but they attempted to debit my account twice!! And they are now telling me that my account is in arrears, I don’t understand how cause according to my knowledge my account was closed. Please help