rain 5g network

  1. DMaulidi

    High Ping (High Latency In Game)

    Hi guys, I was wondering if anyone has been experiencing High Ping when they run a Speed Test or High Latency in games? This past week, even today which is worse than other days my ping has been high making gaming online an inconvenience. I've been forced to restart my router every 12 mins to...
  2. E

    Rain 5G Premium speeds on strike!

    Since a week ago my download speeds have been pathetic, was working great the months prior. With work coming back this level of speed is very worrying for video conference calls and such as this could impact the work environment. Is there anything that can be done ? Is this a congestion or...
  3. K

    Shitty Service, and unreasonable charge

    So all of the sudden you guys charge me for my day time usage and billed it to my off peak usage data when I was using my phone within the time period of 11pm -6pm , and now I am unable to use my data for anything without being told I have used up all my allocated data. Still no response...
  4. S

    I'm currently feeling like Rain is taking me for a ****.

    I got myself Rain 5G a couple of months ago (The R700.00 package) and it was good for about 4 months, But for the last 6 weeks, My connection is utter garbage with speeds so low that the Speedtest fails every time... I restarted the router last week Tuesday and I finally got my router connected...
  5. G

    HORRIBLE Customer Service

    I have sent numerous emails to rain support as I am not a client personally, however somehow one of the rain clients is using my card details and my account has been debited twice in the last 2 months! I need to remove my card details from the users account and no one is responding to any of the...
  6. T

    Great stuff from rain!

    Hi I would just like to say well done to the rain team, finally someone was able to assist me with my VPN! You guys should really look into setting up Unrestricted APN! Thanks to Yashdhir from you Network team! Guys actually told me you guys don’t offer the service but still helped me set up...
  7. A

    Rain 5G

    Am I the only one who is being tormented by Rain? I ordered a 5G router in May 2020 and unfortunately I couldn’t get a connection although the website states that my area has 5G coverage. I then requested that they cancel my account and arrange for the router to be collected but they haven’t...
  8. S

    RAIN 5G signal, service and attitude is terrible. Who has had luck with a quick cancellation?

    All was good until a month ago. Since then my access has been shocking. What is worse, is that I have logged at least 10 support tickets over the last 2 weeks. The only response I got was a single generic copy and paste asking me to reboot my router and move it around. No regard was given to my...
  9. E

    Rain 5G - Poor Speed in Rietfontein Pretoria... 9Mbps....

    Good Day Is anyone else struggling with poor speed on Rain 5G in Rietfontein Pretoria ? I have logged a support call 9 July already. The standard response is they apologize for the delay and want to know if the problem is resolved..... I have sent in each of my replies screen shots of my speed...
  10. AdenZAR125

    Rain, rain, go away and don’t Come back...

    A place to vent out your frustrations about Rain:)
  11. 1

    rain 5g too inconsistent, please cancel my subscribtion

    I've tried reaching out to rain for a while now and have since gotten no feedback other than the one from zendesk, the 5g service is just way too inconsistent, at times it's decent considering how the distance to the tower I'm connected to on certain days and times, on the other days it's just...
  12. S

    I felt a tremor. Thunder is surly imminent. – An outsider’s inside view and review of RAIN and its future.

    Note: I'm not affiliated with, funded or supported, - by Rain. Just a crazed fan with an opinion Foreword What is the correlation between life in September, and the Tech Space? You see the sky darken, you see little flashes of light and before you know it the wind is raging and thunder knocks...
  13. S

    5G Home Premium in Midrand is useless...

    This is my experience from RAIN 5G today in Midrand...restarted Radio multiple times. It is such a poor experience. I hate it that I cannot call someone at a support centre for assistance...this is such poor service.
  14. S

    Rain 5G

    Rain 5G is a joke totally unprofessional. I request every one to stay away from there 5G as it is nothing but a hoax. I was one the early adopter of their 5G service where i paid for my own device R3500 approximate. It only worked well for the firat month (Nov 2019) and ever since than i have...
  15. M

    Rain Premium 5G same speed as Standard 5G

    Good day everyone, I have had my Rain service for about a week now. I am on the Premium package which boasts average speeds of 300mbps. When I do the Rain optimization test on their website, it tells me my download speed is 350mbps BUT when I do any other speed test online, my speed is always...
  16. ghostRgg

    Stop 5G Groups and Anti-5G Cults in South Africa

    Has anybody not been ticked off by the thousands of misinformed people on Facebook and such, who are threatening to rip up 5G towers, stop 5G and protest? I joined a group to find out just how delusional these people are, but it's a whole other level. Just need somebody else to suffer with me...
  17. L

    Rain 5G router connection to a wifi router

    I recently received the 5G router from Rain. The speeds I am getting are pretty decent and I cant complain. The wifi coverage of the 5G router is however very poor when compared to my old ADSL wifi router which was a 4 year old D-Link router. I have tried contacting Rain for any assistance on...
  18. M

    Rain Pathetic Service

    Rain is really pathetic, their deals really were too good to be true, after more than a month of trouble free internet use, I am sad to say that I have learned the hard way about cheap internet, for the passed few days I have not been able to access the internet, every time I call they just tell...
  19. Joseph matane

    Xiaomi Mi Mix alpha "futuristic smartphone"

    NETWORK Technology GSM / CDMA / HSPA / LTE / 5G 2G bands GSM 850 / 900 / 1800 / 1900 - SIM 1 & SIM 2 CDMA 800 & TD-SCDMA 3G bands HSDPA 850 / 900 / 1900 / 2100 4G bands LTE band 1(2100), 2(1900), 3(1800), 4(1700/2100), 5(850), 7(2600), 8(900), 34(2000), 38(2600), 39(1900), 40(2300), 41(2500) 5G...
  20. Joseph matane

    Possible mid range killer

    I just came across Redmi K30 5G specs it seems as if Xiaomi has great formula for 5G device's, I think they have good strategy I know LCD display is old tech but this smartphone seems to be great on paper, I hope Rain Mobile 5G will be supported when it launch locally next year. I know Rain...
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