rain 5g network

  1. MYsiTIn

    Rain One SIM Issue – No Network for 9 Days

    I signed up for the Rain One Home package and received it with two SIM cards. I only used SIM 1 initially, and didn’t activate SIM 2 for about a month — it ended up expiring. I contacted Rain and they sent a replacement SIM for SIM 2, RICA'd and confirmed activation, but it’s been 9 days since...
  3. K

    RAIN network problems

    We have been experience intermittent connectivity for the 3 weeks now starting today and calls to the call centre we were told the tower is down close to our complex and they are working on it. Some of us work from home and that means without connectivity we can’t work. Call centre people are...
  4. Killshotsjake

    Rain 5G internet speed

    My speed runs 25 - 35Mb/s right through the night and in the morning till the afternoon at 12 then my speed drops drastically to 1 - 2Mb/s This is really so frustrating and annoying. Signal is great and it shows full bars but slow speed in the afternoon and even now!!!. I tried changing the...
  5. B

    Rain 101 5G router

    Good evening I have a problem with my rain 101 5G router , since I have it , it hasn’t been working , no internet connection
  6. HSilinda

    Rain 5g

    my rainone router is not working, I tried contacting the support team but I did not receive any help, I tried logging into the website it appears that the router does not detect the sim . And my payment date keeps on changing every 4 months which is something that I dont understand .Please help...
  7. Overandoverandover

    do not get rain lte!!!

    Do not under any circumstances get a rain account. I havent had internet for 2 months and i have to pay R1000 a month on my account. Customer care is useless. There are other options out there.
  8. AidanError

    0.5mb upload for 6 months now

    I am losing my mind. My download speed is fine, averages around 30mb/s, my upload is ABYSMAL. It constantly sits at less than 1mb/s I’m talking 0.57mb average. The other day it literally just said 0mb upload flat. My upload latency is also always like 1k-2000+ range. Signal sits at -100dbM but...
  9. G

    Rain network

    Hi I have been struggling for 2 weeks with my rain network, for some reason I keep losing network every 30 minutes and the router remains on and not reseting or showing any signs of losing network. This is frustrating because I can't perform my work duties and connect to meetings.
  10. V

    rain internet blocks outlook worst service ever

    I can't access my mail in MS Outlook when it is connected to my Rain Router. When I connect my pc to any other WiFi router it always works. I have reported this on 10 May 2024 and I was told that a technician would assist in 48 hours. It's been 7 days now. The service is pathetic. All my...
  11. Rizzo92221

    Unable to connect to certain services

    I am unable to connect to online services like Steam and Ubisoft for the last 3 days . Was working completely fine before and nothing has changed sins. What could be the problem
  12. D

    Rain 5g ZTE router intermittent restarting

    @rain_networks I have been a customer for the past year and enjoyed your service thoroughly. even with the constant downtimes due to loadsheding on the tower I did not mind because I always knew I would have amazing time when it came back on. however in the past 3 weeks it has been terrible, I...
  13. shaney123

    No internet access

    I dnt have any internet access for 2 days ...I tried calling rain it's stats that I have an outstanding amount buy my account shows 0.0 please help
  14. R

    Rain Network Problems

    My Rain can with a ZTE router and it doesn’t work at all when I install the 5g sim on the router it says no connection but when I install the same sim in my mobile phone it connects to the internet instantly
  15. ZimaDigi

    My Apple devices are not able to use internet from the Rain 5G plan.

    My family and have been using Rain for a year and half, and ever since we started using the ISP, none of our Apple devices (3 iPhones, an iPad and a Macbook) have been able to use the internet. Even when we have guests that use iPhones, they experience the same problems. They connect to the...
  16. dorinda

    Broken router - no response

    My router has been broken since sunday. The whole weekend it was giving issues with connection with no internet available. I have reported on sunday when router died that its not working. I have phoned uesterday and today but only saying that the relevent department will contact me. I have...
  17. S

    Brand new Rain 5G ZTE Router Stays Offline

    So I just collected my Rain 5G router this morning 08/08/2022 and I received an Sms and Email that my Sim is active but I when I got home to my shock When I connected my router the red network light went on and the Rain Dashboard says my Sim is active but the device is currently offline. I moved...
  18. M

    Network light resld no internet access

    Hi I have my rain device now 3 days But cant seem to use it Red network light stays on and i have no internet connection Please help urgently
  19. S

    Constant Disconnection - RAIN 5G

    Hi, I've had Rain 5G for just over a week now. The first day I plugged it in, I was blown away... speed and latency were fantastic. Over 250mb/s download. From that evening onwards, things have been terrible. The 5G router is constantly disconnecting and reconnecting. When it reconnects, I...
  20. D

    Rain is USELESS

    Hey Rain, please connect your phone services. I've tried calling atleast 20 times today. In the beginning I got through to your automated response but with no answer and eventually your number just stopped working. It doesn't even dial now. I've sent through so many cancelation requests, first...
  21. V

    Lack of service from Rain

    I have Rain 5g premium I have been having network issues for the past 5months, and now in the past 2weeks it has gotten worse, everyday from 18:00 untill around 22:00 the network becomes unusable the download speeds drops below 1mb/s I have tried to contact rain support through my rain page but...
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