Broken router - no response

[dorinda]

My router has been broken since sunday. The whole weekend it was giving issues with connection with no internet available. I have reported on sunday when router died that its not working. I have phoned uesterday and today but only saying that the relevent department will contact me. I have tried to when i ohoned to speak to someone in the relevent depart but apparently cant as the can anly be reached my email. What a waist of time.

So also tried that they help me connect to a nother router and she said she cant will escalate and someone will get back to me.

This is nonsense why cant you speak to someone that can actually help. I need to know what is happening and how can i get a new router as i will not be paying for a non existing service i did not receive

My Reference Number: 10520635

 

[epah]

@rain_mobile @rain_networks Please Help Dorinda.

 

[epah]

@dorinda Do you know Dorinda Medley?

 

[dorinda]

@epah No sorry I dont know her why. Thank you for your help

 

[EL'Diablo]

@epah No sorry I dont know her why. Thank you for your help

Well hello there... winks, @epah mentioned you need some help

Edit: Im a mechanic, winks again

 

[Tabac]

Well hello there... winks, @epah mentioned you need some help

Edit: Im a mechanic, winks again

Maybe change your pic not to look like an old prune.

 

[EL'Diablo]

Maybe change your pic not to look like an old prune.

.......................... No, chicks dig my prune look here in Klerksdorp

 

[rain_mobile]

My router has been broken since sunday. The whole weekend it was giving issues with connection with no internet available. I have reported on sunday when router died that its not working. I have phoned uesterday and today but only saying that the relevent department will contact me. I have tried to when i ohoned to speak to someone in the relevent depart but apparently cant as the can anly be reached my email. What a waist of time.

So also tried that they help me connect to a nother router and she said she cant will escalate and someone will get back to me.

This is nonsense why cant you speak to someone that can actually help. I need to know what is happening and how can i get a new router as i will not be paying for a non existing service i did not receive

My Reference Number: 10520635

Hi @dorinda

Please provide me with your email via PM using the following link: https://mybroadband.co.za/forum/conversations/add?to=rain_mobile