rain

  1. Jamie McKane

    Rain's 5G load-shedding issue

    Rain's 5G load-shedding issue Many Rain 5G subscribers are complaining that the service goes down during load-shedding, leaving them with 4G access only. While the 4G fallback works for many Rain 5G subscribers, others complained that the service becomes nearly unusable.
  2. Anthro

    Rain is Debiting my account - But I have cancelled...

    I used Rain while on Holiday in Gauteng from November till early January (worked, well as the folks did not have the best Internet) I subsequently sent a cancellation request through the Rain Web Portal upon my arrival back in CT. Received below eMail from Rain, confirming that "cancellation...
  3. T

    Rain Speeds in Glentana/Groot Brak is unusable!

    Rain starts feeling like Telkom, advertising cheap deals with high data caps (unlimited) but then proceed to throttle (insert curse words here) the network. Speeds was decent (30mbps up and down, sometimes peaking at 70mbps with 25 ping) I present you with the speeds over the last few days...
  4. I

    Rain is really screwing me.

    Is anyone else getting charged for Peak hours even though their limit is 0? I assumed when it it 18:00 you're cut off but for a few days I've been streaming and downloading stuff without paying much attention to time and I realised I wasn't getting cut off.
  5. Jamie McKane

    Rain's biggest success of 2019 revealed

    Rain's biggest success of 2019 revealed Rain has had an eventful year, which included the launch of an online RICA system, the continued roll-out of its network, and the rapid growth of its customer base. The biggest moment of 2019 for Rain, however, was when it switched on its 5G network and...
  6. Jamie McKane

    Rain users are angry - Here is why

    Rain users are angry - Here is why Rain has been sliding down the South African ISP rankings and is now rated as one of the worst Internet service providers in the country. This decline is significant if you consider that Rain is a consumer champion which brought affordable uncapped mobile...
  7. T

    Afrihost terrible service and support

    I've been with afrihost since the first day they released fixed LTE data. This was the rain network. The first 2 years we amazing. The speeds were great. After roughly 2 years. The told me you package would now be halved into a peak and off peak data. I asked if I'd get the same service. They...
  8. T

    Afrihost services and support deteriorating

    I've been with afrihost since the first day they released fixed LTE data. This was the rain network. The first 2 years we amazing. The speeds were great. After roughly 2 years. The told me you package would now be halved into a peak and off peak data. I asked if I'd get the same service. They...
  9. NeonNinja

    RAIN on and off (09 December 2019)

    Usually the signal goes AWOL, a simple airplane mode on and off, sometimes twice fixes it, since 8ish that's been unable to resolve the issue, restarted several times now. Dunno if perhaps it's the load shedding? East London CBD.
  10. P

    Rain Support

    Anybody remember the disaster that was the Rain launch? Well, it appears they have not managed to improve their support one iota. I reported a billing problem on the 1st Nov, and aside from a few email messages making nonsense suggestions and confirming my details, they have not managed to...
  11. Jamie McKane

    Rain launches online RICA

    Rain launches online RICA Rain has recently launched an online RICA process which removes the need to physically wait for a RICA-certified agent to activate a SIM. The Regulation of Interception of Communications and Provision of Communication-Related Information Act 70 of 2002 (better known...
  12. N

    Rain Online Rica

    Hi Has anyone bought a sim from Takealot and was able to Rica it successfully? I got mine yesterday and when I had to manually input my billing address, it said it is not valid(township area). I somehow managed to bypass that but now I'm stuck on the Rica Now(button not clickable) screen that's...
  13. TimBru14

    No signal on rain SIM

    Hi I received my rain SIM card yesterday and got a confirmation email from rain stating that my SIM card was now active. I immediately threw it into my Xiaomi Redmi 3S and configured the APN (Profile name: rain and APN: rain - left everything else default) and restarted the phone only to be...
  14. werfie

    Telkom conundrum - Advice?

    I currently have a 10mbps ADSL line through Telkom directly. I have been contacted by Rain and offered their 5G service (uncapped, unshaped @ R1000 pm). I have been looking at other option for faster speeds and given Telkom's ADSL decommissioning exercise. (I don't have Fibre available)...
  15. Jamie McKane

    How Rain compares to Vodacom and MTN

    How Rain compares to Vodacom and MTN Through its roaming agreement with Vodacom, Rain has grown its 4G network substantially in South Africa. The customer base for Rain's 4G mobile data product remains relatively small, however, which CEO Willem Roos attributes to the niche nature of the product.
  16. Jamie McKane

    Rain and Huawei to launch new 5G products

    Rain and Huawei to launch new 5G products Following Rain's launch of South Africa's first 5G network in partnership with Huawei, the companies are planning to expand their offering with new products. Rain's new 5G service offers uncapped data with average speeds of around 200Mbps for R1,000...
  17. M

    Slow Rain LTE, Is it Rain's business strategy for 5G?

    Over the past couple of weeks rain customers have been complaining about slow speeds or no connection at all even with full network strength. Remembering how Rain did not hesitate to basically "kill" Fixed LTE in favour of Rain Mobile. Is it possible that they are intentionally killing Rain...
  18. L

    Rain Uncapped - Slow connectivity to all Google services

    I'm on the R250 uncapped and I've been having extremely slow connectivity to any Google service (Google search, youtube, Android updates, play store, google apis etc) for the past few days. This only happens on the Rain network, if i switch to ADSL, it's perfect. I use Cloudflare DNS for both...
  19. Jamie McKane

    Rain’s R12.2-billion valuation is conservative - ARC

    Rain’s R12.2-billion valuation is conservative - ARC African Rainbow Capital (ARC) has dismissed concerns that its R12.2-billion valuation for mobile operator Rain is too high. ARC’s financial results for the year ended 30 June 2019 showed that its investment in Rain increased from R2.144...
  20. M

    Rain 5G great, but it is the reason Rain LTE is now slow!

    It is great that Rain has launched 5G in certain areas but this might mean continued poor Rain LTE speeds going forward. This is due to their 5G network architecture which is built on top of their existing LTE network. “Technically, this is called a non-standalone (NSA) 5G network and allows...
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