rain

  1. Jamie McKane

    The case which could crush Rain, but will most likely not

    The case which could crush Rain, but will most likely not Rain’s future is at risk if the Competition Tribunal agrees with a recent Telkom complaint that spectrum arrangements between Vodacom and Rain constitute a merger. The spectrum arrangements which Telkom is referring to relate to a 2016...
  2. G

    HORRIBLE Customer Service

    I have sent numerous emails to rain support as I am not a client personally, however somehow one of the rain clients is using my card details and my account has been debited twice in the last 2 months! I need to remove my card details from the users account and no one is responding to any of the...
  3. K

    Under 1Mbps on rain and connecting to tower 140KM away

    On the 4G Unlimited 24/7 Plan, usual speeds are between 4-9 Mbps Download and Upload around the same. The past week has been disgusting speeds, with ping spikes all the way up. Sometimes, you'll get the occasional high upload with bad download like this I went on their site and their...
  4. I

    Rain 5G Help

    Hi, new to the site, I have tried looking for a solution, but I'm at a loss. I have had Rain 5G for quite a while now and I am really happy with it, however over the last month or so I have had an issue. My internet works perfectly over ethernet but wirelessly does not. The phones in the...
  5. Hanno Labuschagne

    A view of Rain's impressive performance

    A view of Rain's impressive performance The lockdown and subsequent demand for data have seen Rain quadruple subscriber growth rate in recent months and helped the operator to become cashflow positive long before expected. This is feedback from African Rainbow Capital (ARC) co-CEO Johan van...
  6. Jamie McKane

    Rain shows impressive growth in subscribers

    Rain shows impressive growth in subscribers African Rainbow Capital (ARC) co-CEO Johan van der Merwe has provided details on Rain’s latest subscriber numbers, which paints a positive outlook for the mobile operator. ARC holds a 20.7% shareholding in Rain that the company values at R3.111...
  7. L

    Anybody successfully converted a SIM to an eSIM yet? What's your experience?

    Anybody successfully converted a SIM to an eSIM yet? What's your experience?
  8. 3

    In Need Of Rain Urgent Assistance

    I recently signed up for a rain sim card of which l have a software that automatically fills in my applications on my laptop and it put in the wrong ID number which l realized when RAM tried to deliver my card l have been trying to edit the ID section on my account but l cant so would like to...
  9. H

    Is rain throttling my speed?

    Hi. I've been an avid user of the rain product for over six months now. Internet speed, for the most part, has been relatively decent, with rates averaging 15-25 MBs down and 8-14 MBs up. However, during the past month, the internet speeds have drastically dropped, making it very difficult, if...
  10. Evil-Twin

    Rain 5G. I am impressed!

    I live in an area with large trees and even larger walls. The house I live in is over 100 years old so the walls are thick and I have been struggling to get decent internet. I recently installed a rain 5G router, it is inside the house and the signal is incredible. No matter where I am in...
  11. E

    Rain 5G - Poor Speed in Rietfontein Pretoria... 9Mbps....

    Good Day Is anyone else struggling with poor speed on Rain 5G in Rietfontein Pretoria ? I have logged a support call 9 July already. The standard response is they apologize for the delay and want to know if the problem is resolved..... I have sent in each of my replies screen shots of my speed...
  12. Lebogang95

    Advice Required: Worth using Rain 5G in non 5G area ?

    Hi guys. So I'm interested in getting rain's unlimited home 5G premium but when I check 5G coverage in my area there does not seem to be any. However, about 3-6 kilometers away, there is 5G coverage and when I do a Network operator search in my current location I can see 65573. According to...
  13. D

    connecting more than one device

    I'm on rain 4g R250 uncapped off peak. I find that I can only use the internet on one device at a time. If I try to use it on two then the network either stops working for both or it services one device then the next. I can't use them concurrently. I'm using a tplink m7300. Does anyone know of a...
  14. Jamie McKane

    Rain 5G launched in Cape Town

    Rain 5G launched in Cape Town Rain announced that it has rolled out its 5G service in Cape Town, following the initial launch of the service in Gauteng last year. The company said that its 5G offering would launch in Cape Town from 18 July 2020, which it said means it now offers the widest 5G...
  15. AdenZAR125

    Rain, rain, go away and don’t Come back...

    A place to vent out your frustrations about Rain:)
  16. cobusv

    Cant Order Sim

    @rain_mobile im unable to order from the website, keep getting this error what am i doing wrong?
  17. C

    RAIN 4G downgrade possible?

    We went with rain 4G unlimited, but were mostly disappointed by the unreliable und slow connection. Since we depend on a usable internet connection we had to go with a different solution. We do like the prospect of rain's service though, and as we trust them to improve their network with time...
  18. S

    I felt a tremor. Thunder is surly imminent. – An outsider’s inside view and review of RAIN and its future.

    Note: I'm not affiliated with, funded or supported, - by Rain. Just a crazed fan with an opinion Foreword What is the correlation between life in September, and the Tech Space? You see the sky darken, you see little flashes of light and before you know it the wind is raging and thunder knocks...
  19. B

    Rain - Support Service

    Anyone else having such a pathetic support service regarding RAIN? I have signed up for the R699 5G package on the 4th of June 2020. Received my Router and Sim on the 5th.... Ever since then the sim has been inactive, after a week RAIN advised that a sim swap will need to take place. Its now...
  20. S

    Network quality in low income areas

    Hi I have noticed that the quality of service of Rain is better in high income areas in Durban than lower income areas. Rain's network works best in places like Ballito, Umhlanga, Durban North, Amanzimtoti etc but other areas you are only able to achieve speeds upto max 1MB p/s download and...
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