rain

  1. A

    Rain throttling speeds unnecessarily

    So there aren't that many people using in my area, so there's no point in throttling the speeds and displeasing their customers. I switched from the off-peak unlimited to the 24/7 unlimited deal, and I am so frustrated with the slow speeds i'm getting. I would understand why they would throttle...
  2. Hanno Labuschagne

    Rain plans to add 5G coverage to 5,000 new households per day in 2021

    Rain plans to add 5G coverage to 5,000 new households per day in 2021 Mobile network operator Rain plans to accelerate its 5G network rollout to cover an estimated 5,000 new households each day for the rest of the year, the company has told MyBroadband. Based on these figures, it aims to add...
  3. I

    Cancel Rain 5G Service

    I have logged a request last week already trying to cancel my 5G service since I no longer need it. It logged a ticket when cancelling and said someone would contact me but still nothing. I need this canceled as I don't want to pay for a service that I am not going to be using. I am not sure if...
  4. MickeyZAR

    New rain SIM card not appearing as online

    I have purchased a new rain simcard and have paid the fees up front for the unlimited offpeak of R250.00. The simcard has been RICA'd and have been allocated a MSISDN number. I however keep seeing my sim as offline on the portal on their website. It also does not show a tower connected on the...
  5. Hanno Labuschagne

    The most valuable telecommunications businesses in South Africa

    The most valuable telecommunications businesses in South Africa South Africa has two of the world's most successful mobile operators – Vodacom and MTN – which are dominating telecoms in Africa. Vodacom and MTN were founded in 1993 after cabinet ministers authorised two cellular licenses for...
  6. Chris

    Fraudsters using social media platforms to steal money from South Africans

    Fraudsters using social media platforms to steal money from South Africans Fraudsters are using social media platforms, including Facebook and Twitter, to target South African telecoms clients looking for support and steal money from them. Consumer activist Wendy Knowler told The Money Show’s...
  7. P

    Rain debit orders not run - suspended account

    This is now the 3rd time this has happened to me. It gets a couple of days into the new month and Rain has not yet run their debit orders. So obviously, they failed to collect what I owe them. So they suspend my account because they haven't taken my money! They fixed this yesterday after I...
  8. R

    Rain is ridiculous

    Rain is really ridiculous. They have asked me to SEND THEM MY CREDIT CARD DETAILS on EMAIL !!!! They need to take a good look at their staff.
  9. Hanno Labuschagne

    Network quality - Rain's major problem

    Network quality - Rain's major problem Rain subscribers continue to struggle with poor network speeds and a lack of support which can cost the operator dearly unless it fixes the problem soon. Rain launched its first commercial fixed-LTE products in June 2017 and followed that up with numerous...
  10. A

    Changes on Rain from the weekend, Locked to bad tower on rain side.

    Anyone here with issues today? Looks like I am no longer able to connect to the tower I used to, Even when forcing the connection, From the Rain website, I am also no longer able to see any of the other towers, During initial setup, Rain engineers were on site and found that the tower I am...
  11. Hanno Labuschagne

    Rain denies throttling 5G speeds on Premium package

    Rain denies throttling 5G speeds on Premium package Customers on Rain’s 5G premium package are accusing the operator of throttling their connection speed – a claim the company vehemently denies. Rain launched its Unlimited Home 5G Premium package in September 2019, promising “unlimited” and...
  12. Hanno Labuschagne

    BrandsEye index shows Rain is the worst mobile network in South Africa

    BrandsEye index shows Rain is the worst mobile network in South Africa BrandsEye and Deloitte Africa’s South African Telco Sentiment Index shows that MTN is the best mobile network while Rain is the worst. The study analysed consumer social media conversations by tracking over two million...
  13. Hanno Labuschagne

    This is Rain’s plan to make money

    This is Rain’s plan to make money Rain is far more than an extension of Vodacom and a big part of the company’s valuation comes from the future growth potential of its 4G and 5G products. This is feedback from African Rainbow Capital (ARC) co-CEO Johan van Zyl, who was answering questions about...
  14. Hanno Labuschagne

    Addressing Rain network problems and poor support a top priority - ARC CEO

    Addressing Rain network problems and poor support a top priority - ARC CEO African Rainbow Capital Investments (ARC) co-CEO Johan van Zyl admitted that Rain’s network quality is not good enough and that they are working hard to address the problems. ARC released its interim financial results...
  15. J

    Rain is now valued at R17.1 billion

    Rain is now valued at R17.1 billion African Rainbow Capital (ARC) released its interim financial results for the six months ended 31 December 2020, which revealed that it values Rain at R17.1 billion. Rain’s valuation showed exceptional growth over the last three years, rising from R9.46...
  16. Pixual

    No Connection On Rain - Durban Berea

    Awoke I this morning without a usable Rain connection. Rebooted the router a few times. No change. Logged into the router to see which tower I was connected to and a brand new CID shows that is totally different to what I normally see. Did the check thing on that Unwired Labs site and it...
  17. Hanno Labuschagne

    Rain denies it is trying to force employees to move to Cape Town

    Rain denies it is trying to force employees to move to Cape Town Rain has denied allegations that it is trying to force its Johannesburg-based employees to move to Cape Town. MyBroadband received information from Rain employees that the operator is expanding its Cape Town office and is on a...
  18. J

    Rain is not working

    Good day my rain is not working and I would like to know why. I did make the payment for this month my next payment is 1 April so I did pay. And on my bank statement it shows it's payed. It can't be my phone because my phone is 4G/5G. It can't be that i used my limit if I am using the unlimited...
  19. rustypup

    RAIN vs Battlenet

    RAIN's latest stunt... . Prioritise Google traffic. Completely discard battlenet. Anyone else enjoying this? Just saw my seasonal DH go grey because when it RAINs, it's normal. @rain_networks: You having an argument with Blizzard or just saved a few Euros on crappy EU partner?
  20. Hanno Labuschagne

    The big successes of Rain CEO Willem Roos

    The big successes of Rain CEO Willem Roos Willem Roos is South African business royalty. After growing two start-ups in different industries to multi-billion-rand valuations, he is as bankable as Tom Cruise in the movie industry. To understand why Roos is so highly regarded, you have to go back...
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