I have a Rain 60MBPS package but I receive less than 5MPBS upload speed with over 40MBPS download speeds. How can I get at least 20MBPS upload speeds on my network?
Guys how do I get help with my rain outdoor router, it’s loosing connection every 2minutes, lve called a million times and they keep telling me I have a great connection of which l don’t, lm tired of buy mobile data while I’m paying every month,no maan! Rain please do better
Hi.
Can someone suggest better alternative than Rain please.
Ive been with RAIN for over a year now and im sick and tired of this crap service. My signal constantly disconnects and reconnect. I pay for a 30mbps line but barely get 4mbps if im lucky in 5G (4g even worse). My complaining is so...
My speed runs 25 - 35Mb/s right through the night and in the morning till the afternoon at 12 then my speed drops drastically to 1 - 2Mb/s
This is really so frustrating and annoying.
Signal is great and it shows full bars but slow speed in the afternoon and even now!!!. I tried changing the...
Do not under any circumstances get a rain account. I havent had internet for 2 months and i have to pay R1000 a month on my account. Customer care is useless. There are other options out there.
I am losing my mind.
My download speed is fine, averages around 30mb/s, my upload is ABYSMAL.
It constantly sits at less than 1mb/s
I’m talking 0.57mb average. The other day it literally just said 0mb upload flat. My upload latency is also always like 1k-2000+ range. Signal sits at -100dbM but...
I got my 5G Rain router a year ago and it worked perfectly until the month a month ago when it started acting up. The internet and WiFI suddenly goes and then go back on as if it has lost power then the WIFI will take a while to get back on thus interrupting my connection and this can happen...
Has anyone been able to hit a limit on Rain 5G?
Had a bunch of family over and used a considerably large amount of data, just wanted to know from others based on their experience.
PS - I never seem any slow down on streaming, downloads or torrents etc.
My router has been broken since sunday. The whole weekend it was giving issues with connection with no internet available. I have reported on sunday when router died that its not working. I have phoned uesterday and today but only saying that the relevent department will contact me. I have...
I’ve had a problem for quite the while now hoping it get better. My rain Wi-Fi has slowly become a disappointment to me as it become worse. About a month ago everything worked, green light on the router for both 4g and 5g. And up till today it still is, BUT is really slow? I’ve changed the...
Has anyone else fallen victim to the Rain 5G scam? You pay for 5G, theh only connect you to 4G towers and even though you have a 4G connection, you only get 3G speeds...
Should I sell the router to recoup the loss?
@rain_mobile @rain_networks Please can you help me understand this...
I am not getting the same upload and download speeds on my PS5 console as opposed to my laptop. I have tried both 2.4 GHz and 5 GHz.
On my laptop with Speedtest.net the latency is ~25ms with a download speed of ~211 Mbps and...
With all the load shedding my rain device keeps connecting to a far away tower (3.3km) and my speed sucks as a result.
I have been trying to contact support, but they are non-existent at the moment.
Does anyone know how to manually tell my rain device which tower to connect to? I have tried...
Good Morning @Rain
I need help urgently.
My internet has been off since last night. I have always had strong 5 bar signal and high throughput of over 200mbps. Last night my signal dropped to 3 bars with no throughput at all. I can't open anything at all I can't even do a speed test. I have...
Hi,
I've had Rain 5G for just over a week now.
The first day I plugged it in, I was blown away... speed and latency were fantastic. Over 250mb/s download.
From that evening onwards, things have been terrible.
The 5G router is constantly disconnecting and reconnecting. When it reconnects, I...
Hey Rain, please connect your phone services. I've tried calling atleast 20 times today. In the beginning I got through to your automated response but with no answer and eventually your number just stopped working. It doesn't even dial now.
I've sent through so many cancelation requests, first...
Hi All,
I have seen all the rain complaints on this page and others and so I am not here to complain I have decided to complain against them at 'The Independent Communications Authority of South Africa (ICASA)" instead. I've been fighting with them since August last year with inconsistent...