rain 5g

  1. S

    R4966 in arrears for a service that's been offline for almost 2 years now

    Good day Please help me understand this. I moved to the rurals a while back. Then I stopped using rain because according to me it's a pay as you use service. Before I canceled Rain if I didn't pay they would cut off services until I pay. Then all of a sudden 2 years later I'm charged R4966 for...
  3. dorinda

    Account not being updated

    I gave made 2 payments that is not refelcting in my account and on the app saying now cant pick up my payments. I made the payments from the app it self
  4. MYsiTIn

    Rain One SIM Issue – No Network for 9 Days

    I signed up for the Rain One Home package and received it with two SIM cards. I only used SIM 1 initially, and didn’t activate SIM 2 for about a month — it ended up expiring. I contacted Rain and they sent a replacement SIM for SIM 2, RICA'd and confirmed activation, but it’s been 9 days since...
  5. $m@Rt@$$

    How to see data usage on RainOne

    Got rainone running. The service and setup has been great and easy. Just want to know where I can see the data usage for the main 5G connection. Can’t seem to find it on the raingo app or website.
  6. tkhumalo

    Raingo. The101

    I had my router replaced becaus my previouse one got damaged and rain was quick to assist, however this new router its not registered and i cant connext to the internet, ive been trying to get in contact with the support guys but no luck, and tgey not even getting back to me
  7. Hanno Labuschagne

    Rain on a roll

    Rain on a roll Rain had a storming year in 2024, reaching a valuation of almost R25 billion — an increase of roughly R3 billion year-on-year — and launching a range of new products. Rain shareholder African Rainbow Capital Investments (ARCI) held a 21% share of the mobile operator as of August...
  8. P

    This has to be illegal???

    So turns out the REQUEST CANCELLATION button on the rain website does absolutely jack **** See image below image. Very scummy of them. Nevermind, ill just remove my card details and move on to fiber.
  9. Overandoverandover

    do not get rain lte!!!

    Do not under any circumstances get a rain account. I havent had internet for 2 months and i have to pay R1000 a month on my account. Customer care is useless. There are other options out there.
  10. AidanError

    0.5mb upload for 6 months now

    I am losing my mind. My download speed is fine, averages around 30mb/s, my upload is ABYSMAL. It constantly sits at less than 1mb/s I’m talking 0.57mb average. The other day it literally just said 0mb upload flat. My upload latency is also always like 1k-2000+ range. Signal sits at -100dbM but...
  11. V

    rain internet blocks outlook worst service ever

    I can't access my mail in MS Outlook when it is connected to my Rain Router. When I connect my pc to any other WiFi router it always works. I have reported this on 10 May 2024 and I was told that a technician would assist in 48 hours. It's been 7 days now. The service is pathetic. All my...
  12. S

    Rain intermittent connectivity

    Good Morning am i the only experiencing breaks in my wireless 5g Router from Rain , I been using rain for almost 2 years i know the network and speed is not the best but lately my router just cuts off wireless signals while it is still on , is it a common issue or should i look at conntacting...
  13. Rizzo92221

    Unable to connect to certain services

    I am unable to connect to online services like Steam and Ubisoft for the last 3 days . Was working completely fine before and nothing has changed sins. What could be the problem
  14. BongiS

    Rain 5g not connecting

    Hi there, I have had a Rain 5g router for over a year now and it’s been working fine. Earlier today the internet suddenly disconnected. I have restarted a few times, to no avail. All the lights on the router are white, as usual, so there should be no connection issues. The app says ‘Device is...
  15. S

    Has anyone been able to hit a data limit on Rain 5G?

    Has anyone been able to hit a limit on Rain 5G? Had a bunch of family over and used a considerably large amount of data, just wanted to know from others based on their experience. PS - I never seem any slow down on streaming, downloads or torrents etc.
  16. S

    Charged for offline services

    Hello. Please balance me here. I have a Rain 5G router which has not been online since September. I last paid manually and called rain to find out why they had not been debiting me. Months went by and i have not been online because the simcard or router seems to be faulty. I phoned and told...
  17. R

    Rain Network Problems

    My Rain can with a ZTE router and it doesn’t work at all when I install the 5g sim on the router it says no connection but when I install the same sim in my mobile phone it connects to the internet instantly
  18. ZimaDigi

    My Apple devices are not able to use internet from the Rain 5G plan.

    My family and have been using Rain for a year and half, and ever since we started using the ISP, none of our Apple devices (3 iPhones, an iPad and a Macbook) have been able to use the internet. Even when we have guests that use iPhones, they experience the same problems. They connect to the...
  19. dorinda

    Broken router - no response

    My router has been broken since sunday. The whole weekend it was giving issues with connection with no internet available. I have reported on sunday when router died that its not working. I have phoned uesterday and today but only saying that the relevent department will contact me. I have...
  20. Hanno Labuschagne

    ARB says Rain's R1 unlimited 5G deal is misleading

    ARB says Rain's R1 unlimited 5G deal is misleading The Advertising Regulatory Board (ARB) has ruled against Rain for misleading customers with an advertisement claiming they can "join now for just 1 Rand". A complaint regarding the ad was brought before the regulator by Trevor Hill, who said...
  21. B

    Have you purchased/Are you going to purchase the rain One plan?

    I genuinely do not see a target market for this product, it seems so niche and specific. If you are going to use this service please tell us how/why you chose it?
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