rain 5g

  1. M

    Rain Alternative

    Hi All, I have seen all the rain complaints on this page and others and so I am not here to complain I have decided to complain against them at 'The Independent Communications Authority of South Africa (ICASA)" instead. I've been fighting with them since August last year with inconsistent...
  3. P

    Rain customer service is poor - I was debited and they refusing to refund me

    Im so disappointed in the serive i have gotten from rain. like honestly i spoke to Lungile Selepe,Lehlohonolo Mooi,Nacncy Naidoo(THE MANAGER !!!!!!!!!,Tsholofelo Mosili and TEBOGO eho is Lehlohonolo's MANAGER non of them have assisted me they took me from post to pillar CONRAD LEIGH t...
  4. T

    Rain 5G dead since 2pm

    My router just stopped connecting to the network at 2pm and when I checked the portal it just said “Failed to register” and continues to do so. Tried everything under the sun to sort out this issue including: Restarting the router many many many MANY times Ditto for switching mobile data on and...
  5. YourKaptain

    ±300m Out of Rain 5G Coverage in Middelburg, Mpumalanga

    Hi All, Noticed that Middelburg all of a sudden has Rain 5G Coverage - rather spotty, but have relatives living there about ±300m's outside of the coverage zones... Will it be worth it to try and order the Rain 5G Standard Package to use, will it work? Can also look at getting an external...
  6. K

    Red light

    Just got my rain 5g and sim is active but when I connected the router it shows red light on network and when I went on the rain site it says device is offline please help someone
  7. Y

    [BlackFriday 2021] Up To 50% OFF 5G Standard & 5G Premium...

    ...for the first month. @cavedog :D Rain @rain_mobile When are you launching 5G in the smaller towns in KZN?
  8. Spartan117

    Don't sign up for RAIN 5G Premium Services because you won't get the Speeds they promised

    Hi guys, Please, if you can, NEVER SIGN UP for RAIN 5G services because it's pathetic. They are the worst ISP in South Africa. The internet will only work for a couple of days, then after that it works intermittently. This is the worst ISP in South Africa. They over promise but under...
  9. K

    Two week no connectivity

    Ref 9799005 I was connected and was 10 October 2021. there was loadshedding in my area on 11 October 2021 twice and caused the issue. I have called, emailed sent app support messages without Rain responding, I even got a cell number a friend gave me to contact that keeps saying I will escalate...
  10. H

    Router selecting 3rd furthest Tower

    Hi Their support I checked on my rain portal and it seems that my router is selecting a tower that is the 3rd furthest away. I am getting my required 50mbps download however my upload is around 1mbps, I have logged a ticket for my SO Ticket Number is 10062748 Here is a picture
  11. Jan

    Rain 5G expands to cities in four provinces

    Rain's incredible 5G expansion in South Africa Rain has expanded its 5G network to cities in the Western Cape, Eastern Cape, KwaZulu-Natal, and Mpumalanga.
  12. D

    Rain charged me extra. I am requesting for callback but no one called me back

    I used rain's latest promotion to get 5G network. It all works fine but they charged me extra for the first month. I requested a callback to enquire about it but no one called me back. It has been 2 months and all my callback requests are unanswered. How do I get in touch with these guys? They...
  13. S

    RAINing with sunny skies

    I changed from Telkom LTE to Rain in April of this year. I was hesitant due to the bad reviews I have seen on here but I decided to give it a go. I took the Premium 5G package and for the 1st month I received well over 400Mbps download, a low ping and very decent upload. With Fibre well on...
  14. N

    I need my refund From RainSA

    I've been using Rain's unlimited 5G Router for a couple of months, until it started connecting only when it felt like it , I'm WFH therefore I could not afford downtime so I end up having to spend more money for a different network so I can work whilst Rain still deducts full amount yet no...
  15. Jan

    DStv Internet prices vs MTN vs Rain vs Cell C

    DStv Internet pricing has a big problem MultiChoice's newly launched DStv Internet has a problem - it is more expensive than many existing fixed-LTE and 5G products from mobile networks in South Africa. The pay-TV broadcaster launched its new product on Tuesday, saying it was diversifying its...
  16. K

    "Device is currently offline" on Rain 5G

    Hey there guys Ever since getting my Rain 5G, my SIM has simply refused to work. The Rain dashboard says my SIM is active but on the coverage map there's big red text with the message "device is currently offline". And indeed my router is on & from poking around I'm guessing it get some signal...
  17. Jan

    Affordable new Rain uncapped 5G package for R499 per month

    Rain launches cheap 5G package — R499 per month Rain has introduced a new Home Basic 5G service that offers download speeds of up to 25Mbps for R499 per month. It has also increased the maximum speed of its standard package from 30Mbps to 50Mbps, together with a marginal increase in price of...
  18. Jan

    Potch gets Rain 5G before bigger cities

    First town in South Africa gets Rain 5G — ahead of Durban Rain has launched 5G in Potchefstroom in the North West province, ahead of Durban, East London, and Gqeberha. The launch of 5G in Potchefstroom follows an announcement by Rain in May that it plans to cover 5,000 new households with 5G...
  19. S

    Slow upload speed from my router

    My router connects to the 3rd closest tower even though there is a tower just across the street. I am pointing my router towards the tower and still stays on the on further one. This is very frustrating I get 157MBps download and 0,83MBps upload. What’s going on?
  20. Hanno Labuschagne

    Rain 5G Premium TR-069 throttling?

    We've received a report from a Rain 5G Premium customer who claimed that turning off the TR-069 Management Setting on his 5G router resulted in his download speeds increasing significantly. He first noticed this after he tried to use the router for his home Wi-Fi network on his new fibre...
  21. A

    Changes on Rain from the weekend, Locked to bad tower on rain side.

    Anyone here with issues today? Looks like I am no longer able to connect to the tower I used to, Even when forcing the connection, From the Rain website, I am also no longer able to see any of the other towers, During initial setup, Rain engineers were on site and found that the tower I am...
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