rain 5g wifi

  1. A man

    Worst ISP in South Africa

    Ive been with rain for too long(Rain one), ive never been with a worse ISP. They throttle your connection until you phone them, suddenly its faster. They refuse to give you an outdoor router if you need one. They don't call you back when they claim they would, they never send the mythical...
  3. GeeBeez

    Rain Bullying

    @rain_mobile @rain_networks is now bullying me via PM. They want me to pay supposed "due" bills for a service that has not been used in the last 2-3 years. How can we owe anything when we cancelled the service and they never even sent an email or tried to debit my account. It really shows the...
  4. dorinda

    Broken router - no response

    My router has been broken since sunday. The whole weekend it was giving issues with connection with no internet available. I have reported on sunday when router died that its not working. I have phoned uesterday and today but only saying that the relevent department will contact me. I have...
  5. S

    Constant Disconnection - RAIN 5G

    Hi, I've had Rain 5G for just over a week now. The first day I plugged it in, I was blown away... speed and latency were fantastic. Over 250mb/s download. From that evening onwards, things have been terrible. The 5G router is constantly disconnecting and reconnecting. When it reconnects, I...
  6. D

    Rain is USELESS

    Hey Rain, please connect your phone services. I've tried calling atleast 20 times today. In the beginning I got through to your automated response but with no answer and eventually your number just stopped working. It doesn't even dial now. I've sent through so many cancelation requests, first...
  7. M

    Rain Alternative

    Hi All, I have seen all the rain complaints on this page and others and so I am not here to complain I have decided to complain against them at 'The Independent Communications Authority of South Africa (ICASA)" instead. I've been fighting with them since August last year with inconsistent...
  8. K

    Two week no connectivity

    Ref 9799005 I was connected and was 10 October 2021. there was loadshedding in my area on 11 October 2021 twice and caused the issue. I have called, emailed sent app support messages without Rain responding, I even got a cell number a friend gave me to contact that keeps saying I will escalate...
  9. S

    RAINing with sunny skies

    I changed from Telkom LTE to Rain in April of this year. I was hesitant due to the bad reviews I have seen on here but I decided to give it a go. I took the Premium 5G package and for the 1st month I received well over 400Mbps download, a low ping and very decent upload. With Fibre well on...
  10. G

    HORRIBLE Customer Service

    I have sent numerous emails to rain support as I am not a client personally, however somehow one of the rain clients is using my card details and my account has been debited twice in the last 2 months! I need to remove my card details from the users account and no one is responding to any of the...
    • Goriaan
    • Thread
    • rain rain 4g rain 5g rain 5g network rain 5g wifi rain ; lte rain apn rain lte rain mobile
    • Replies: 12
    • Forum: Rain LTE-A and Mobile Data
  11. M

    Rain Premium 5G same speed as Standard 5G

    Good day everyone, I have had my Rain service for about a week now. I am on the Premium package which boasts average speeds of 300mbps. When I do the Rain optimization test on their website, it tells me my download speed is 350mbps BUT when I do any other speed test online, my speed is always...
  12. L

    Rain 5G router connection to a wifi router

    I recently received the 5G router from Rain. The speeds I am getting are pretty decent and I cant complain. The wifi coverage of the 5G router is however very poor when compared to my old ADSL wifi router which was a 4 year old D-Link router. I have tried contacting Rain for any assistance on...
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