Rain Cancel Service problem

Fruity83

Member
Joined
May 9, 2020
Messages
11
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2
Hi , Can @rainsouthafrica please assist me to cancel my service ASAP, i got it less than a week ago, and its not working, i have asked and logged a call yesterday to cancel my service! I have never seen such poor service ever and i thought Rain was good. All other ISP's have some sort of a call centre and service running in Covid time, surely an ISP should have perfected the "Work from home" already...(like the other ISP's) i am very disappointed.
 
Hi , Can @rainsouthafrica please assist me to cancel my service ASAP, i got it less than a week ago, and its not working, i have asked and logged a call yesterday to cancel my service! I have never seen such poor service ever and i thought Rain was good. All other ISP's have some sort of a call centre and service running in Covid time, surely an ISP should have perfected the "Work from home" already...(like the other ISP's) i am very disappointed.
Hi Fruity83,

Thanks for reaching out and apologies for the delay as well as your experience thus far. We have also received your DM requesting assistance.

I have followed up with the 5G team and have been assured that one of our team will be in touch with you to outline the next steps of your query.

Regards,
rain_mobile
 
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