Yskasmetnstoof
Expert Member
- Joined
- Jul 30, 2019
- Messages
- 1,150
- Reaction score
- 428
Since Rain made their clever sounding moves a week or so ago, the connection is like a fox terrier on tik.
Seriously.
For about a year speeds were nice just under or just over the 30Mbps I contracted with them.
Note: Consistent and fast with very little fluctuation. With the outdoor router nice and secure outside on the wall of the stoep. Same place all the time.
Then they did their SA NSA or whatever and the rubbish started.
Speed vary between dead or under 2Mbps to 90 Mbps (yes, ninety) and I pay for 30.
Then suddenly at times - dead. No internet. But the signal strength on the router website is still a solid 3 bars.
Then it revives round, say 2.
Then suddenly up to 60 or sometimes 90.
Then crash again.
So I complain here, on twitter, on FB and on their website.
Eventually some of these people answer.
I hook onto a friendly person via phone.
I explain. Nothing in my setup changed. Speed and signal was great and solid and fast till Rain did their SA whatever changes.
Then fluctuations like crazy and dead times.This week it tended to be dead or slow like sheet (under 1) late afternoon/early evening. The Netflix hour?
I send readings. I send screen grabs. OK, so here come the solution: "I want you to log on to the website and move the router around to find the best place......"
AAAAAAAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
It's not the placing of the router. You may notice I get speeds of up to 90 at times?
And like I told you before you got SA NSA or whatever clever it was consistent and at 30?
Can I repeat that the router has NOT changed position after I set it up by moving it around MONTHS AGO???
...er...ahem... er... will escalate it to the engineers.
P.S. IT was escalated to them about a week ago. But pls do it again.
All I can say is: Vumatel you bloody biscuit of a rubbish trash. You stopped a few streets away with farkin fibre!!!!!!!!!!
4IR? Ha ha ha ha!!!!!!!!
For those with fibre that want to giggle at us Rain suckers, my speeds tests this afternoon (on the Rain website I did the tests):
I only give down. Up was between 0,,0 and 6,3)
15:25 - 5,3 Mbps
15:37 - 4,7
15:38 - 7,2
15:29 - DEAD
15:40 - DEAD
15:41 - 2,8
15:42 - DEAD
15:43 - DEAD
15:44 - 8,0
15:45 - 90,7 (yes, ninety)
15:45 and some seconds - 85,1
15:46 - 76,8
15:47 - 62,5
15:48 - 65,7
15:48 and some seconds - 59,8
16:03 - 4,6
16:05 - 3,9
16:08 - 0,0
16:09 - DEAD
16:10 - 9,1
16:11 - 23,4
16:12 - 6,9
16:14 - 12,1
And so on.
Seriously.
For about a year speeds were nice just under or just over the 30Mbps I contracted with them.
Note: Consistent and fast with very little fluctuation. With the outdoor router nice and secure outside on the wall of the stoep. Same place all the time.
Then they did their SA NSA or whatever and the rubbish started.
Speed vary between dead or under 2Mbps to 90 Mbps (yes, ninety) and I pay for 30.
Then suddenly at times - dead. No internet. But the signal strength on the router website is still a solid 3 bars.
Then it revives round, say 2.
Then suddenly up to 60 or sometimes 90.
Then crash again.
So I complain here, on twitter, on FB and on their website.
Eventually some of these people answer.
I hook onto a friendly person via phone.
I explain. Nothing in my setup changed. Speed and signal was great and solid and fast till Rain did their SA whatever changes.
Then fluctuations like crazy and dead times.This week it tended to be dead or slow like sheet (under 1) late afternoon/early evening. The Netflix hour?
I send readings. I send screen grabs. OK, so here come the solution: "I want you to log on to the website and move the router around to find the best place......"
AAAAAAAAAAAAAAAAAAAAAAAAAAAAARRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRRGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG
It's not the placing of the router. You may notice I get speeds of up to 90 at times?
And like I told you before you got SA NSA or whatever clever it was consistent and at 30?
Can I repeat that the router has NOT changed position after I set it up by moving it around MONTHS AGO???
...er...ahem... er... will escalate it to the engineers.
P.S. IT was escalated to them about a week ago. But pls do it again.
All I can say is: Vumatel you bloody biscuit of a rubbish trash. You stopped a few streets away with farkin fibre!!!!!!!!!!
4IR? Ha ha ha ha!!!!!!!!
For those with fibre that want to giggle at us Rain suckers, my speeds tests this afternoon (on the Rain website I did the tests):
I only give down. Up was between 0,,0 and 6,3)
15:25 - 5,3 Mbps
15:37 - 4,7
15:38 - 7,2
15:29 - DEAD
15:40 - DEAD
15:41 - 2,8
15:42 - DEAD
15:43 - DEAD
15:44 - 8,0
15:45 - 90,7 (yes, ninety)
15:45 and some seconds - 85,1
15:46 - 76,8
15:47 - 62,5
15:48 - 65,7
15:48 and some seconds - 59,8
16:03 - 4,6
16:05 - 3,9
16:08 - 0,0
16:09 - DEAD
16:10 - 9,1
16:11 - 23,4
16:12 - 6,9
16:14 - 12,1
And so on.
