Rain contract - it's prison

[Dk123thaps]

It is totally impossible to cancel rain contract. I have tried to cancel this contract for the past 7 months and still rain bills and keep on dipping into my account. It's like you sell your soul to the devil.

 

[BBSA]

Can you not ask your bank to block the debit order?

 

[saor]

@rain_mobile

 

[rain_mobile]

HI @Dk123thaps

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[RedViking]

Why are companies this incompetent?

 

[SHL]

Why are companies this incompetent?

learning from the ANC.

 

[Dk123thaps]

HI @Dk123thaps

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

 

[saor]

xxxxxxxxxxxxx

Send them a private message. Don't post your email address in public.


Click their username.
Send direct message.

 

[saor]

Why are companies this incompetent?

At least this company has a rep here that helps. These other corporates like Vodacom hide behind their incompetent helpdesks with no other recourse when you need help. Those mall kiosks are even more pathetic.

 

[Alexander the Straight]

It's not about incompetence, it's company policy to make cancelling a difficult and stressful experience, for obvious reasons.

 

[AnimateX]

It's not about incompetence, it's company policy to make cancelling a difficult and stressful experience, for obvious reasons.

I can say perhaps we need some laws to nail companies like this, but what use are laws without any enforcement

 

[rh1]

Send them a private message. Don't post your email address in public.


Click their username.
Send direct message.

EDit your post, the original post was deleted. But your post still show the email.

 

[saor]

EDit your post, the original post was deleted. But your post still show the email.

My bad. Done.

 

[Anthro]

At least this company has a rep here that helps. These other corporates like Vodacom hide behind their incompetent helpdesks with no other recourse when you need help. Those mall kiosks are even more pathetic.

Thing is - this should not even be a requirement, to come and complain about a automated process online only to be met with a 'send us a PM'.
99% of Companies have this process down to a T - cancelation is not a complex endeavour, and should not become so tedious.
Voting with your wallet is a powerful tool.