Does anyone else besides me have ongoing problems with RAIN customer service or more corrector lack of customer service? I cancelled my subscription on 13 April and RAIN carried on billing me for 4 months. I finally got RAIN to respond and cancel my service through this forum after no success with direct contact. RAIN said they would reimburse me once the tower was collected. It was collected several months ago and despite several requests for reimbursement and annoyingly providing my bank account details twice, nothing has happened. RAIN are stealing from their customers. What do I do - is there an ombudsman?
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Question of the Day: What's the most interesting small town you've visited in South Africa?
RAIN Customer problems
- Thread starter AHay69
- Start date
Hi @AHay69
Please provide me with your email via PM using the following link so I may further assist: https://mybroadband.co.za/forum/conversations/add?to=rain_mobile
Please provide me with your email via PM using the following link so I may further assist: https://mybroadband.co.za/forum/conversations/add?to=rain_mobile
DapperDanMan
Honorary Master
Ah, the middle stage. (Correct, Corrector, Correctorest)
Perhaps they mispronounced connected?
Or did they in fact remove an entire base station from your premises? (If so, please supply us with the video?)
