Rain having network issues?

jbroo

jbroo

Senior Member
Joined
Jun 12, 2020
Messages
882
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Location
Durban
Hey @rain_mobile, what's going on with your 5G speeds lately. Massive latency, instability, router is connected but nothing is replying. I am in the Glenwood area in Durban.

Router and ping, note the worsening latency until it times out:
1752161806354.png

5G speedtest:
1752161855556.png

Switching the router to LTE is equally disappointing:

1752162095628.png

1752161987192.png

This has been going on for weeks now. What's going on?
 
jbroo said:
Hey @rain_mobile, what's going on with your 5G speeds lately. Massive latency, instability, router is connected but nothing is replying. I am in the Glenwood area in Durban.

Router and ping, note the worsening latency until it times out:
View attachment 1833701

5G speedtest:
View attachment 1833702

Switching the router to LTE is equally disappointing:

View attachment 1833706

View attachment 1833704

This has been going on for weeks now. What's going on?
Click to expand...
Hi jbroo

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile
 
@rain_mobile I think the problem is deeper than a tower outage.

I am connected to 5G, I have 4 bars of signal, but I get zero replies on a ping. It just is not working. I have to keep changing to LTE to have internet, and I'm not paying you guys for 5G to get 4mbps LTE speeds.

Please figure it out.
 
jbroo said:
@rain_mobile I think the problem is deeper than a tower outage.

I am connected to 5G, I have 4 bars of signal, but I get zero replies on a ping. It just is not working. I have to keep changing to LTE to have internet, and I'm not paying you guys for 5G to get 4mbps LTE speeds.

Please figure it out.
Click to expand...
LTE at 4Mbps - still pathetic
 
@rain_mobile I'm now sick and tired of your bad network, slow connections and barely even having a 4G connection. Your service has become so **** in the recent months, service and connection dropping badly. Are you going out of business? Only thing that can explain your crap connection and speed. Time to cancel @rain_mobile and actually get a service that CAN deliver what is promised
 
Binary_Bark said:
@rain_mobile I'm now sick and tired of your bad network, slow connections and barely even having a 4G connection. Your service has become so **** in the recent months, service and connection dropping badly. Are you going out of business? Only thing that can explain your crap connection and speed. Time to cancel @rain_mobile and actually get a service that CAN deliver what is promised
Click to expand...
Hi @Binary_Bark,

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile.
 
What I'm I supposed to do with this monumental appalling network @rain_mobile, your service has just got worse and worse!

sd.jpg
Would give you a zero rating if I could
 
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