Rain LTE not for gaming

[davyb]

So I have since I was able used my LTE for gaming, and that's my reason for the product. I have in the last weeks experienced latency problems and when contacting MWEB I was now informed that LTE is not suitable for gaming. So it seems to me when they experience congestion and network issues they are gonna hide behind the T&C's to not address latency issues. This even though we are talking about 200+ latency to local servers.

Does this make sense that LTE latency should be so heretic?

 

[Wasabee!]

Not really, though their product terms don't to my knowledge specify what latency they guarantee. So if the consumer doesn't like it, they can find something better suited (cough up for that fibre if available).

 

[Bryn]

So I have since I was able used my LTE for gaming, and that's my reason for the product. I have in the last weeks experienced latency problems and when contacting MWEB I was now informed that LTE is not suitable for gaming. So it seems to me when they experience congestion and network issues they are gonna hide behind the T&C's to not address latency issues. This even though we are talking about 200+ latency to local servers.

Does this make sense that LTE latency should be so heretic?

Mweb doesn't want to get involved with Rain's network quality. Fibre ISPs have all experienced what misery that can be with their dealings with Octotel. The fact that LTE is pretty lousy for gaming in general is an easy scapegoat, and one that I'm sure many ISPs would grab.

I have Rain set up as a second sim for my phone, and half the time it doesn't even have signal. Speeds are seldom higher than 3-5Mbps. Definitely cancelling. Afrihost data through MTN is rock solid.

 

[davyb]

The consumer would cough up if a better product was available!

 

[J_Stall]

In the beginning it was perfect had a ping lower than 30-40ms now its double that, it has become unusable for gaming

 

[Polymathic]

Well I have had pings of over 3 seconds on occasion but most of the time I get around 60ms

 

[J_Stall]

60ms is not good if you are really competitive

 

[AstroTurf]

This is Vodacom LTE at my plot house (rural area).
100GB+100GB @ just over R600pm

Not really sure why people go with RAIN...

 

[J_Stall]

problem is that Vodacom is not month to month, what if a better deal comes out in a month then you are stuck for 2 years with a bad deal

 

[AstroTurf]

problem is that Vodacom is not month to month, what if a better deal comes out in a month then you are stuck for 2 years with a bad deal

Actually exactly how I ended up with 100+100gb.
Got a call from a different provider, they gave me their specials via email. I called vodacom and asked what they can do to compare/compete. They migrated my 20+20 to 100+100 (at cheaper and more data than the other company).

 

[J_Stall]

being capped as well is another problem, 100gb won't last week

 

[Jay_Bee_Kay]

Live in Swest:

ADSL line has been stolen 4 times in the span of 5 months = Telkom refused to replace it. No fibre in my area.
Forced me to go with a local wisp - hx systems.

My experience started out ok believe it or not, until late last year where I ended up suffering constant 3-10% packet loss on CSGO servers.

Bought myself the Huawei router with the Rain sim and I'm carrying 2 pcs with constant 45 ping 0-0.5% packet loss.

For me and my current sad situation, it's totally worth it and definitely fit for gaming.
*touchwood

 

[AstroTurf]

being capped as well is another problem, 100gb won't last week

yea but R50 a gb during the time you actually use the data? Well me anyway. I would rather have 100GB any time data than data that sits stagnant while I sit at work.

 

[Jet-Fighter7700]

you get what you pay for,

some options are more suited to gaming than others,
you don't like it, get fibre,

otherwise, beggars cant be choosers, I'm happy with whatever I get from RAIN, as is good enough for me,
being in a complex that believes this is the year 1972, and wont install fibre.

 

[J_Stall]

rain is worth it and the best thing I can get at the moment, would love 24/7 uncapped but its not like I can get fibre where I stay beggars really can't be choosers its a great package for its price at the end of the day

 

[davyb]

Funny how people assume that you you do not want to pay for a product, most of the time it is that there is not a alternative product available. My gripe is that I have been using LTE for more then 2 years and it was always suitable for gaming. All I want is for the provider to explain and if possible fix what's causing this new increase in latency.

 

[J_Stall]

Funny how people assume that you you do not want to pay for a product, most of the time it is that there is not a alternative product available. My gripe is that I have been using LTE for more then 2 years and it was always suitable for gaming. All I want is for the provider to explain and if possible fix what's causing this new increase in latency.

Exaclty my issue, not only do I not have an alternative, LTE has been perfect and suddenly the ping is higher

 

[Savy561]

So I have since I was able used my LTE for gaming, and that's my reason for the product. I have in the last weeks experienced latency problems and when contacting MWEB I was now informed that LTE is not suitable for gaming. So it seems to me when they experience congestion and network issues they are gonna hide behind the T&C's to not address latency issues. This even though we are talking about 200+ latency to local servers.

Does this make sense that LTE latency should be so heretic?

Yeah mweb should actually offer assistance with that latency as there is definitely something wrong there. I'm using a rain mobile sim for gaming at the moment and my ping does not go over 40ms and thats with me living in durban connecting to a jhb server.

 

[irBosOtter]

So I have since I was able used my LTE for gaming, and that's my reason for the product. I have in the last weeks experienced latency problems and when contacting MWEB I was now informed that LTE is not suitable for gaming. So it seems to me when they experience congestion and network issues they are gonna hide behind the T&C's to not address latency issues. This even though we are talking about 200+ latency to local servers.

Does this make sense that LTE latency should be so heretic?

No wireless service should ever even be considered for gaming (Games that require low latency that is, which is most of them)
Latency will almost always be an issue, especially in peak times...

 

[BrianStephan]

Is it worthwhile to get the unlimited package for R250p/m for gaming?