Rain sim not working

[Lemoen]

I have received my rain Sim yesterday and they did activate it cos I did get sms. But when I insert the Sim on my mobile device is telling NO SIM so any can assist

 

[rain_mobile]

I have received my rain Sim yesterday and they did activate it cos I did get sms. But when I insert the Sim on my mobile device is telling NO SIM so any can assist

Hi @Lemoen

Please provide me with your email via PM ( https://mybroadband.co.za/forum/conversations/add?to=rain_mobile )

 

[JohnnyM]

Good Afternoon Rain Rep, we had a 23 hour power outage on Monday this week, since then my Rain Internet coverage has been intermittent at best but for the past day or so, no coverage at all. Fortunately I have a spare Telkom Sim which works immediately in the same Router. Is there a problem in the Randpark Ridge area? Perhaps my Rain Sim is damaged? I lodged a request using the Rain App. Ticket number: #11734584 Please advise.

 

[rain_mobile]

Hi @JohnnyM

Let me have a look at this for you