Rain speeds are terrible

S

stevo3

Member
Joined
Nov 22, 2011
Messages
19
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5
Hello,

Here goes...

I switched from rain lte to 5g around March 2022, but it has been bad, terrible and extremely frustrating! The speeds are worse, have to restart the router all the time and the support is non existent.

I have a LHG xl 5 ac, can this be used with my rain 5g router (oppo 5g cpe) to improve my signal and speeds? Umm.. how?

TIA, any help would be appreciated

Stevo
 
Nothing amazing, so inconsistent as well, but better than this. I would say probably 5-6Mbps dl as an average, served its purpose.
 
rain_mobile said:
Hi @stevo3

Please provide me with your email via PM (https://mybroadband.co.za/forum/conversations/add?to=rain_mobile)
Click to expand...
Ignore this Stevo.....

1. You will get a message like this which makes you feel special and as if RAIN really cares
2. You will PM them your details
3. They will arrange for a runner that will come and "look" at your setup
4. They will tinker around knowing full well there's F-all they can do because its about congestion on the network and not your setup
5. This will calm you down for a month or two in the hopes that they will retain your business
6. Nothing will improve, it will only get worse
6. Rinse repeat

Recently they introduced a new step. They'll explain that they are in contact with Huawei China who are looking into situation and will be optimizing the towers in your area. You will wait for months without response all the while pissing money away for a piss poor service.
 
PAYBACK said:
Ignore this Stevo.....

1. You will get a message like this which makes you feel special and as if RAIN really cares
2. You will PM them your details
3. They will arrange for a runner that will come and "look" at your setup
4. They will tinker around knowing full well there's F-all they can do because its about congestion on the network and not your setup
5. This will calm you down for a month or two in the hopes that they will retain your business
6. Nothing will improve, it will only get worse
6. Rinse repeat

Recently they introduced a new step. They'll explain that they are in contact with Huawei China who are looking into situation and will be optimizing the towers in your area. You will wait for months without response all the while pissing money away for a piss poor service.
Click to expand...
Could not have said it any better - and too think I fell for this BS for almost 2 years - glad I got out, friend of mine in this area that is buying their BS still has exactly same issues, and the new towers they promised a year ago that was "busy being commissioned" is still nowhere to be seen ... LOL
 
come here we have decent LTE at proper speeds

2TB Anytime data

45mbps would be fine for me, would take even 40mbps, main thing I can just continue as normal when loadshedding starts, which is not possible witg Rain.
mybroadband.co.za mybroadband.co.za

not "5G" at 3G speeds
 
So the issues still exist, no change. I have moved the router around the home like a clown amd no improvement. And since 19h00 last night, no service from rain, i have restarted this "functioning" router (as rain say) about 40 times... no service.

Its really poor and disgusting.

The scenario played out as the guy above said.

Im sure i will get another pm now to move the router or take the sim out or a when can we send a technician out.

Rain rain go away...
 
stevo3 said:
So the issues still exist, no change. I have moved the router around the home like a clown amd no improvement. And since 19h00 last night, no service from rain, i have restarted this "functioning" router (as rain say) about 40 times... no service.

Its really poor and disgusting.

The scenario played out as the guy above said.

Im sure i will get another pm now to move the router or take the sim out or a when can we send a technician out.

Rain rain go away...
Click to expand...
You aiming the router at a window though?
:laugh:
 
Hahahaha! Exactly!

Go to rain.co.za to optimize your signal and check for the best sites, point it that way.. then this way... then restart... bla bla bla
 
stevo3 said:
Hahahaha! Exactly!

Go to rain.co.za to optimize your signal and check for the best sites, point it that way.. then this way... then restart... bla bla bla
Click to expand...
vote with your wallet stop wasting time and move...
 
Signal on and off still.. its truly pathetic!
Now a pm to send a technician of course. Move for sure, i asked for agent about cancelation process and the question got ignored. I have now moved the router around my entire home like a clown, still keeps dropping, its now become a joke.

Stay away from rain, poor connection and no support, just lies and deflection.
 
Here we go again... signal off again! Restart 50 times!

Again, rain is pathetic! Stay away!
 
I reckon its rain purposely disconnecting me as i complained. Cant be this bad without a human intervention.
 
Update

Still on for 5 minutes and then off and another restart!

No pm from rain yet as they actually dont give a poo!

I did send a pm asking wth is going on and what a technician can do that hasnt and cant be done already.

This must be a lesson now to those looking at rain as an option.. sime answer.. huh uh! Don't!
 
And yes i have moved this dud oppo 5g cpe piece of !@#% around.. see attached of where the best signal might be found.. that is indeed a curtain railing
20220826_185334.jpg
 
Still restarting since 25 August 2022 19h00

If you thinking of getting rain.. this is what you are in for.. days of nothingScreenshot_20220826-212721_Chrome.jpg
 
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