Rain Stuck on Rica

L

Lorr2020

New Member
Joined
Sep 5, 2020
Messages
5
Reaction score
0
Hi guys I'm stuck on queued for Rica for 2days now already paid my subscription and received no help from rain customer service (more like dis service) any suggestions plz
 
Good day, @Rain I am sent to a tower which is 2.45 KM away from my house when there’s a tower which is 0.62 KM from my house. I have made requests, escalations and no response, I’m in a 5G area, have enquired how do I upgrade and was told I’m not in a 5G area. What type of people do you employ? Can I be patched to a tower nearer to my home, maybe my speed and internet connection will be better. I am tired of rebooting, changing the position of my router and getting the same results.
 
Macdee4 said:
Good day, @Rain I am sent to a tower which is 2.45 KM away from my house when there’s a tower which is 0.62 KM from my house. I have made requests, escalations and no response, I’m in a 5G area, have enquired how do I upgrade and was told I’m not in a 5G area. What type of people do you employ? Can I be patched to a tower nearer to my home, maybe my speed and internet connection will be better. I am tired of rebooting, changing the position of my router and getting the same results.
Click to expand...
Hi Macdee4

Please provide me with your email address via PM , let me see how i can assist
 
Seems this is a common problem. I am also not able to complete my Rica as I do not receive the required SMS. Any advice? (I have checked, rechecked and resubmitted my phone number numerous times) The support page does not accept messages and the FAQ's don't help either.
 
Pietbad said:
Seems this is a common problem. I am also not able to complete my Rica as I do not receive the required SMS. Any advice? (I have checked, rechecked and resubmitted my phone number numerous times) The support page does not accept messages and the FAQ's don't help either.
Click to expand...
The Rain service is absolutely disgusting
 
Noooo dont post your email on a public web site. Click on rain-mobile's name above their post and the "start conversation"
 
Last edited:
Ive been trying to rica my rain sim for weeks now but no luck.. What should i do next:rolleyes:
 
You must log in or register to reply here.
Back
Top
Sign up to the MyBroadband newsletter
X