RAIN Usage History not working?

[racer]

Hi

The details usage history for RAIN has been "currently unavailable" for a few days now.... Any news on what's going on there?

 

[cygx1]

You on AH? I've noticed the same via their cust web portal but the mobile app is showing correct daily usage for me.

 

[AfriMan]

Hi

The details usage history for RAIN has been "currently unavailable" for a few days now.... Any news on what's going on there?

I've seen a couple of clients here reporting same. But their usage "caught up" a day or so later. Can you PM me your username so we can check on our side?

 

[racer]

You on AH? I've noticed the same via their cust web portal but the mobile app is showing correct daily usage for me.

Thanks, can confirm that it is working on mobile app, just not on web portal....

 

[racer]

I've seen a couple of clients here reporting same. But their usage "caught up" a day or so later. Can you PM me your username so we can check on our side?

Just to clarify, I can see how much data I have left.. I'm just not able to click the graph to check daily usage. It is working on the mobile app though, just not on the web portal. See attached screenshot...

 

[namzsteve]

Mine works on and off.
I see they've added the whole data rollover thing, new things always mess up older things if not tested properly.

 

[AfriMan]

Mine works on and off.
I see they've added the whole data rollover thing, new things always mess up older things if not tested properly.

It's possible it's related - that was a pretty major change made recently