Raingo. The101

[tkhumalo]

I had my router replaced becaus my previouse one got damaged and rain was quick to assist, however this new router its not registered and i cant connext to the internet, ive been trying to get in contact with the support guys but no luck, and tgey not even getting back to me

 

[William1102]

@rain_mobile

 

[rain_mobile]

I had my router replaced becaus my previouse one got damaged and rain was quick to assist, however this new router its not registered and i cant connext to the internet, ive been trying to get in contact with the support guys but no luck, and tgey not even getting back to me

Hi tkhumalo

Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Thanks, rain

 

[Melissa Walters]

Rain, double debited my account for April. I struggled since the 1st of May to get hold of the billing department, to resolve and refund the extra deduction, no one came back to me. I have debit orders to go through, now it cannot go through because of the double deduction.

 

[rain_mobile]

Rain, double debited my account for April. I struggled since the 1st of May to get hold of the billing department, to resolve and refund the extra deduction, no one came back to me. I have debit orders to go through, now it cannot go through because of the double deduction.

Hi Melissa Walters
Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Thanks, rain

 

[Melissa Walters]

I have sent my email via PM. Your response will be highly appreciated.

 

[maddofNd]

I have ordered a 101 home router from rain it's due to be delivered tomorrow, however I can't seem to find my ID and I have tried doing a temporary at the home affairs but their system is down. Is it possible to do an affidavit at the SAPS and submit it in order to receive my package?

 

[rain_mobile]

I have ordered a 101 home router from rain it's due to be delivered tomorrow, however I can't seem to find my ID and I have tried doing a temporary at the home affairs but their system is down. Is it possible to do an affidavit at the SAPS and submit it in order to receive my package?

Hi maddofNd
Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Thanks, rain

 

[maddofNd]

I have provided my email address as per your request.
Thank you

 

[Melissa Walters]

I have ordered a 101 home router from rain it's due to be delivered tomorrow, however I can't seem to find my ID and I have tried doing a temporary at the home affairs but their system is down. Is it possible to do an affidavit at the SAPS and submit it in order to receive my package?

If you have a drivers license, you can use that as your ID as well.

 

[Rah_Skill]

Hi maddofNd
Please provide us with your email via PM | https://mybroadband.co.za/forum/conversations/add?to=rain_mobile

Thanks, rain

I have been double charged as well.

I have not used your services in many years. Why am I being labelled as a defaulter for a service I no longer have?

 

[rain_mobile]

Hi @Rah_Skill

Please keep an eye on your PM's we will assist you further.

 

[Rah_Skill]

Hi @Rah_Skill

Please keep an eye on your PM's we will assist you further.

Thank you for solving the problem so quickly.