Rate RSAweb

[old]

Please rate RSAweb?

In terms of...

.. Customer Service

.. Network Support

.. Network Speed (through Octotel)

.. Ranking amongst Octotel Fibre ISP

Appreciated and thank you.

 

[DapperDanMan]

This might help:

Any RSAweb representative on MyBB?

Hi, I was “forced” to move to RSAweb due to ISPAfrika deciding that they will no longer support residential customers. It was the easiest option being on Openserve and I didn’t want to take the chance of being without internet as I am working from home due to Covid. My line was transferred...

mybroadband.co.za

@CrypticZA @blaaislaai

 

[blaaislaai]

I have been with RSAWeb via Octotel, for 8 months.

Never had to contact them about issues (touch wood). Issues were mainly Octotel having area/node problems. This usually lasts 1-3 hours max before it's resolved.

I'm on the 100/100 package, using a gigabit router. Downloads peaks at 12mB/s internationally and locally.
Not using their DNS as I prefer the speed of 1.1.1.1

I wont be changing my ISP at all, extremely happy!
Any questions are welcome

 

[Francois Marais]

Network Speed: https://www.speedtest.net/my-result/i/4158447650

BUT... Download speeds 100kbps max from Apple (iPad Pro update)
90kbps international downloads.
So I am forced to use a VPN to get my line speed.
I am not using the line for Torrents. Just work-related, Netflix and YouTube. Can’t watch Facebook videos as they buffer and becomes unwatchable.
Had to limit our use of Netflix as well as it buffers most of the time

RSAWeb on Openserv

Support: 8/10
Accounts: 0/10 (screwed up my billing big time)
Connection to network 2/10... Total cluster****. They said I was connected on the 5th of the month. I was only connected on the 24th, but had to pay for a complete month.
Still waiting for my SIM card with my free 1GB of data per month that I am paying for.

 

[Gadgetplayer]

Absolutely TERRIBLE! I moved from Cell C 100Mb line to an RSAWeb 200Mb line. After a month of frustration, we are cancelling RSAWeb and moving back to the Cell C fibre line. I cannot emphasise enough how poor the line speed is. See attached. This is at the router what I am getting...

 

[fruitbat]

I have been with RSAWeb via Octotel, for 8 months.

Never had to contact them about issues (touch wood). Issues were mainly Octotel having area/node problems. This usually lasts 1-3 hours max before it's resolved.

I'm on the 100/100 package, using a gigabit router. Downloads peaks at 12mB/s internationally and locally.
Not using their DNS as I prefer the speed of 1.1.1.1

I wont be changing my ISP at all, extremely happy!
Any questions are welcome

This is my experience too... and been with them for ages maybe 2yrs? Had line speeds from 10/5 up to 200/200. And all has been great. Maybe I’ve been lucky? I know my brother had issues and he used to live 2ks from me.

 

[Suspect99]

I've got a 10mbs business line with them on Octotel. Getting 16mbs from it. So all good this side so far