Morning forum,
So I got the Razer Imperator 2012 mouse around mid last year and it worked well till about December. It then started randomly turning itself off and on everynow and then. Some days it would be fine, others it would start doing it every 5 minutes or so (very annoying). So I did the usual things and ruled out all my options:
- Reinstalled windows
- Updated all Drivers
- Updated firmware
- Used it on my laptop and it did the same thing
So its clear its definitely the mouse that has an issue. I took it back to Zaps, where I bought it, and they returned it to their suppliers for 2 weeks and it came back with a piece of paper saying the found no fault and it worked fine for them
I took it back and the issues started again, so I emailed zaps back and all they can offer is the same process again.
The issue is weird though because sometimes it turns the mouse off and it'll then turn my keyboard off and on and then my sound volume will drop for a bit and I'll have to sit unplugging and replugging in my mouse and keyboard till they start working...or just restart my pc.
I did some research on Google and apparently Razer products have often had this issue? Has anyone else experienced something similar with a Razer product that could share some light as to why it is like this or what can be done? I mean is it a hardware configuration problem? Is the mouse itself just a piece of sh*t and it's time to move back to my faithful Logitech brand?
Apologies for the long post
So I got the Razer Imperator 2012 mouse around mid last year and it worked well till about December. It then started randomly turning itself off and on everynow and then. Some days it would be fine, others it would start doing it every 5 minutes or so (very annoying). So I did the usual things and ruled out all my options:
- Reinstalled windows
- Updated all Drivers
- Updated firmware
- Used it on my laptop and it did the same thing
So its clear its definitely the mouse that has an issue. I took it back to Zaps, where I bought it, and they returned it to their suppliers for 2 weeks and it came back with a piece of paper saying the found no fault and it worked fine for them
I took it back and the issues started again, so I emailed zaps back and all they can offer is the same process again.The issue is weird though because sometimes it turns the mouse off and it'll then turn my keyboard off and on and then my sound volume will drop for a bit and I'll have to sit unplugging and replugging in my mouse and keyboard till they start working...or just restart my pc.
I did some research on Google and apparently Razer products have often had this issue? Has anyone else experienced something similar with a Razer product that could share some light as to why it is like this or what can be done? I mean is it a hardware configuration problem? Is the mouse itself just a piece of sh*t and it's time to move back to my faithful Logitech brand?
Apologies for the long post
! but the Headset and the Mouse i am really sad to waste my money on them... 
the headset's left speaker stopped working just after 2 months ! and the mouse starting showing this issue just about the same time the headset did... and being a gamer i am soo irritated and have died may times in game because of this stupid mouse just turning itself off and i had to goo all the way back to reach the CPU rear and plug it out and then again in... X_X just like you before i bought this whole bundle of stuff at once i was a Logitech user , and i never had any problems with them , by now i understood that Razer is a Company which gives more preference to its looks and packaging and less importance to what they are actually meant to do ! 
cant Razer fix this problem with a software/firmware update ? because when it works it works fine even though for 2-5 min ! i feel that Razer can fix this issue with a software/firmware UPDATE if they really go deep and search for the roots of this mouse problem , until then i am just bearing this mouse since i have run out of money spending on all this products 
