Huh?
Too much wine Paul?
MTN SA is bloated, CellC is underperforming
moving from one to the other is not churn
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Huh?
Too much wine Paul?
CellC has shareholders?
....
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I know that you know...“We are exceptionally pleased with the business’s performance over the last 18 months and while we still have some way to go, our shareholders are pleased with the path we are following now,” says newly appointed Cell C CEO Jose Dos Santos.
MTN SA is bloated, CellC is underperforming
moving from one to the other is not churn
The latter...
It looks like they targeting a base of 20 million.
THe biggest losers here are in fact, TM.
No I am saying more customers departed from MTN than from Vodacom, CellC, or TM and CellC gained the lions share of customers changing overSo you saying Cell C lost 600k customers to MTN?
I think you too excited about the latest news, ill rather comment tomorrow before the troll names start flowing...
I know that you know...
No I am saying more customers departed from MTN than from Vodacom, CellC, or TM and CellC gained the lions share of customers changing over
Therefore it is not churn: If CellC lost as many subscribers to the general pool as it gained you would have churn.
The fact that CellC is underperforming doesn't mean that they aren't giving the BAUTwo a whipping.
Ok, but 600 000 customers cancelled in one month, thats crazy!
I suspect Cell C was forced to drop rates due to churn(cancellations) Yes?
Nope if CellC was cancelling subscribers they can't record a record increase - 600 000 subscriptions going inactive means just that - it is almost certainly lower than the figure on the BAUT for the same period and MTN have admitted to a net loss of subscribers and off a base of 1.6 million is less than a third.
The real question you need to be asking - and I've already indicated this, in this thread - is whether CellCs new subscribers are going to increase the revenue of the company. Gaining a million R20 a month subscribers at the expense of 100 000 R350 a month subscribers is not progress.
Unfortunately the numbers aren't being revealed but I am strongly inclined to see the following dynamic currently playing out:
Vodacom is at the moment the dominant force in acquiring the top end of subscriptions with Telkom Mobile taking second place. A result of this is that there is a movement of subscribers from MTN to Vodacom on this front.
CellC is gaining traction in the high but tight purse string end of the market although this market is difficult to keep a hold on other than with term contracts so I don't think CellC really has a positive position here - the 15c OOB plan didn't accomplish what it needed
Lower end of the market is highly fluid with MTN and Vodacom being seen to have some brand premium so you actually find amongst sections of the population people "upgrading" from CellC to MTN/Vodacom
I expect that more than 2/3rds of any actual loss of subscribers (as opposed to SIM cards just remaining inactive) from CellC are to Vodacom in the savy low end of the market because of the power bundles that are so often ridiculed on this forum.
CellC wasn't forced to do anything - much to the BAUTwo's irritation evidently. MTN tried to lock down by purportedly "calling CellC's bluff" and instituting a 79c call cost. CellC had been very clear that with asymmetry of 20c for a full year it would be able bring pricing down to 79c and that on the original schedule it would have done so and brought out a big voice product at a very competitive price. After the court handed down a ruling that didn't suit anybody but the general public and the Rule of Law CellC had to regroup etc ... It has done so, it has acquired a growth in its subscriber number and it has forced MTN into making a fault (79c tariffs) which will cost MTN dearly before delivering a blow that will be able to extract maximum advertizing revenue and reinforce their branding strategy of being the consumer champion.
Bottom line MTN SA's CEO needs to start writing that resignation letter.
Moving into 2014, the company continues to see robust customer growth, with most months seeing Cell C adding over 1 million gross connections. “March was an exceptional month for the company and we added 1.6million gross connections, with 1 million of those being net connections. The total customer base of Cell C as at the end of April 2014 is 16.6 million,” says Dos Santos.