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19 Years ago I bought a property for R460 000. One of the partner was bought out for the same amount she had put in. A contact was drawn up between our lawyers and when me dad died in 1999, and she was called in to sign paper at the transfer lawyers, she denied such a contract ever existed. My lawyer only keeps copies for 10 years and so did hers. I received a call not long ago where she asked me to put on paper what I think she owes (her very first admission that she is liable). She has never paid anything towards the upkeep of repayment of the property that is now on sale for R8 million. If I get this recording, my lawyers could do some simple calculations to what her liabilities would be.
I have personally dealt with a similar situation. Service providers don't record all calls, they do however keep track of all calls. You will be able to prove that she DID call you, but not however WHAT she actually said.
i have spoken to my service provider and they actually have recordings
That is actually scary if they have recordings. (records (date time etc) of the call is ok, but not recordings)
i have spoken to my service provider and they actually have recordings