LoneGunman
Expert Member
I think South Africa is overdue for a site, with collections of recordings of conversations with Telkom employee's.
Given the huge quantities of reported calls and problems that forumites have with Telkom service, can someone suggest a simple easy-to-attach recording device for the standard landline telephone, so that forumites can begin recording their Telkom calls - perhaps directly onto their PC's.
The entertainment (and educational) value of lots of online edited-down examples of what these employees sound like, and behave like - when dealing with customers, I think, could be a great addition to the growing documentation of dissent against Telkom in general, if not also amazingly interesting examples of what forumites are having to put up with.
Its one thing to report on some ignorant or rude employee - its another gloriously more fun thing, to have a 300k mp3 soundfile of the event - for others to laugh at.
(Imagine if this had been being done systematically over the last year or two, the size and quantity of the 'Telkom Employee Sound Files Site' by now.)
So - pointers to simple and cheap recording equipment?
Given the huge quantities of reported calls and problems that forumites have with Telkom service, can someone suggest a simple easy-to-attach recording device for the standard landline telephone, so that forumites can begin recording their Telkom calls - perhaps directly onto their PC's.
The entertainment (and educational) value of lots of online edited-down examples of what these employees sound like, and behave like - when dealing with customers, I think, could be a great addition to the growing documentation of dissent against Telkom in general, if not also amazingly interesting examples of what forumites are having to put up with.
Its one thing to report on some ignorant or rude employee - its another gloriously more fun thing, to have a 300k mp3 soundfile of the event - for others to laugh at.
(Imagine if this had been being done systematically over the last year or two, the size and quantity of the 'Telkom Employee Sound Files Site' by now.)
So - pointers to simple and cheap recording equipment?
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This will bring conclusive proof of Telkom's inefficiencies and the way they treat their customers. Edit out the personal details and have the results broadcast as a first round in a media war with the beast. Most people seem to believe that Telkom is providing an adequate service; that is the perception that needs to be addressed and this is a great way to start.