Refund months after bank reversed payment

JonOpollo

Well-Known Member
Joined
Jan 12, 2019
Messages
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Location
here to there.
So I ordered something online that never shipped from the warehouse due to no stock. It never triggered a refund automatically so the shop eventually manually triggered it when I complained.

It had been a month and no refund reflected on my side but it did on their side and they would not escalate it even though it was not in my account. I contacted my bank and had it reversed, providing them with all the communications and proof. Recently I see a credit in my bank for the refund months after the fact. Who do I contact to have that reversed?
 
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