- Jun 2, 2016
Same thing happening to me for +- 4 months and no idea why (I'm with GiGaGo who's owned by Metro F) but I think there's an issue on Metro F. My FNO is Openserve
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any idea how long it will take to get back to me?
Can you perhaps look if you have any of those ticket IDs
Yes - multiple times. I've sent trace routes, speed tests, etc. All through your whatsapp support line. Since 19th February this year. Is there any way for you to find those requests in your system and use the information I've given there?
As I mentioned, everything was logged through your whatsapp support line. Not via email, see the quote below:
I can screen shot the conversations going back to 19th February this year and attach them here if you can't look them up in your systems. Let me know if you want me to do that?