In the 30,000 laptops which were part of the study of failure rates requiring after-sales warranty service, Apple was beaten in reliability by Toshiba and Sony. Further, Asus managed to pip everyone to the post, coming in at the lowest failure rate of all - just 15.6 percent of Asus machines required warranty repairs over a three-year period.
Despite Apple's relatively poor showing - at 17.4 percent over three years - it still managed to beat business staples including Dell, Lenovo, and Hewlett-Packard - with the latter managing an astoundingly bad 25.6 percent projected failure rate over a three-year period.
SquareTrade's vice president Vince Tseng said of the study that "it's not really surprising that Apple's in the middle of the pack," but that "what was surprising was that Asus came out on top."