Richwood ADSL Quality

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Jay_Bee_Kay

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Hi All

Could anyone from the Richwood area, please give an idea of the ADSL quality in Richwood.
I checked the net and apparently they are connected all the way to the Bothasig exchange?

And/Or if you could post your SNR Margin and Line Attenuation as well.

Thanks.
 
Jay_Bee_Kay said:
Hi All

Could anyone from the Richwood area, please give an idea of the ADSL quality in Richwood.
I checked the net and apparently they are connected all the way to the Bothasig exchange?

And/Or if you could post your SNR Margin and Line Attenuation as well.

Thanks.
Click to expand...

I live in the bothasig area and one thing i have to say is that the exchange around here is pretty useless! I've been struggling with Telkom these last few months to come and have a look at our exchange or maybe move my line to a different rack but it's all been for nothing. They seem to fix the congestion for a week of so then its just back to what it was before.

I would sometimes get a glimmer of hope when i have a less than 100ms ping to a local website / domain but it sure doesn't last very long as it soon shoots up to over 300ms; somethings even hitting 800 - 900ms. I've pretty much given up and iv'e been looking around for another solution but so far its been a difficult task.

By all means i can't tell you what the quality is like in Richwood but if its anything like what i've been experiencing your better off going without it. Stress free and you'll most likely live longer.
 
i also live in bothasig area. But my experiences are different. I've had nothing but good service. im about 1.5km from exchange and snr margin is 19db which is expected and up is 12db. Line Attenuation is about 29db. ill post router results later here.all in all im happy with 4mbps line. runs good all day.

@cronus sure you've asked to change port? also to come check your telephone box inside your house? (that was my issue once). what ISp you with? MWEB is having some big issues lately and i get also over 100ms pings but on telkom and openweb im at 23ms again. also check your SNR margin etc because if thats high stop complaining and thats your problem.

PS. dont call telkom, log a complaint online or sms the fault. twice they've come out within 2days to help me. and all other friends with internet is same story in Bothasig and Edgemead.

as for the exchange i saw article showing it is being upgraded. i would say go online and check if can get adsl first. think it telkom.co.za/checkadsl/ or something like that. and then call for line if you want it
 
Connection Speed 4096 kbps 512 kbps
Line Attenuation 29.0 db 19.5 db
Noise Margin 21.6 db 12.0 db
 
HApyM3al said:
Connection Speed 4096 kbps 512 kbps
Line Attenuation 29.0 db 19.5 db
Noise Margin 21.6 db 12.0 db
Click to expand...

I have a Telkom account with a few backup accounts at other ISPs (MWEB / Openweb) as well and they all read the same (300+ to any local ping).

Connection 10012 kbps
Noise 11.9db (upstream)
Attenuation 33.8db (upstream)

The fact that you've been able to have Telkom come out and help you when you had an issue just means i have to worst luck ever.

I've tried to get them to send a technician to come have look but they tend to either keep postponing or when they do arrive at my house it's when my internet works perfectly and the tech can't find any issue. The issue mainly starts at around 7PM and would continue way after 12PM.
 
Cronus086 said:
I have a Telkom account with a few backup accounts at other ISPs (MWEB / Openweb) as well and they all read the same (300+ to any local ping).

Connection 10012 kbps
Noise 11.9db (upstream)
Attenuation 33.8db (upstream)

The fact that you've been able to have Telkom come out and help you when you had an issue just means i have to worst luck ever.

I've tried to get them to send a technician to come have look but they tend to either keep postponing or when they do arrive at my house it's when my internet works perfectly and the tech can't find any issue. The issue mainly starts at around 7PM and would continue way after 12PM.
Click to expand...

ok that all seems correct. so walti agrees network has been ungraded.

i would say as soon see drops then try other acc and see what happens. since when has this problem came about?
could be that your being shaped to hell... i do about 200Gb on openweb and all is well never shaped so far. telkom has softcap remember that as well. try the openweb acc for a day then next day try telkom and next mweb and see what goes for what.

can you run a tracert www.mybroadband.co.za? then ill also do that and can compare.

try get telkom out again and ask him to check the first box that comes into your home/ do it over. then check. then replace filters and remove telephones. sometimes telephones cause noise. see what happens.

what i normally do is: remove everything from network except my pc. then remove all telephones. then i check if works if not change router, if not change filters if not then i would only get telkom in... your network starts from router so rest is up to telkom to sort out.
 
HApyM3al said:
ok that all seems correct. so walti agrees network has been ungraded.

i would say as soon see drops then try other acc and see what happens. since when has this problem came about?
could be that your being shaped to hell... i do about 200Gb on openweb and all is well never shaped so far. telkom has softcap remember that as well. try the openweb acc for a day then next day try telkom and next mweb and see what goes for what.

can you run a tracert www.mybroadband.co.za? then ill also do that and can compare.

try get telkom out again and ask him to check the first box that comes into your home/ do it over. then check. then replace filters and remove telephones. sometimes telephones cause noise. see what happens.

what i normally do is: remove everything from network except my pc. then remove all telephones. then i check if works if not change router, if not change filters if not then i would only get telkom in... your network starts from router so rest is up to telkom to sort out.
Click to expand...

Cool, thanks for the reply. I'll have a look tonight when i get home. And then start running some tests starting around 7-ish and post my findings.
 
Cronus086 said:
Cool, thanks for the reply. I'll have a look tonight when i get home. And then start running some tests starting around 7-ish and post my findings.
Click to expand...

ok cool and whilst you do that put music on because might get boring after a while lol
 
So everything was going fine earlier.. My ping was fantastic on all accounts and i was all smiles :D
Until around 21:45 when things started to go a bit south. So i quickly did a ping test or two as well as a trace to mybroadband and below are my results:



Trace was done using the Openweb account

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 168 ms 170 ms 173 ms 196-210-170-129.dynamic.isadsl.co.za [196.210.170.129]
2 164 ms 177 ms 165 ms cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
3 206 ms 216 ms 188 ms 196.35.115.136
4 209 ms 198 ms 179 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
5 172 ms 163 ms 165 ms 168.209.2.130
6 142 ms 144 ms 149 ms 41-208-29-210.mtnns.net [41.208.29.210]
7 140 ms 146 ms 139 ms 196.44.0.75
8 241 ms 236 ms * rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

9 250 ms 251 ms 244 ms 196.44.31.97
10 167 ms 213 ms 188 ms ge11-0-0.gw2.jnb6.za.mtnbusiness.net [196.30.1.22]
11 167 ms 174 ms 176 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
12 188 ms 186 ms 180 ms core-router1.jnb2.host-h.net [196.30.213.108]
13 201 ms * 160 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
14 191 ms 195 ms 210 ms mybroadband.co.za [41.203.21.137]

Trace complete.

- ping www.mybroadband.co.za (Telkom account)

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=197ms TTL=50
Reply from 41.203.21.137: bytes=32 time=181ms TTL=50
Reply from 41.203.21.137: bytes=32 time=182ms TTL=50
Reply from 41.203.21.137: bytes=32 time=168ms TTL=50

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 168ms, Maximum = 197ms, Average = 182ms

- ping www.mybroadband.co.za (Openweb)

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=142ms TTL=51
Reply from 41.203.21.137: bytes=32 time=137ms TTL=51
Request timed out.
Reply from 41.203.21.137: bytes=32 time=165ms TTL=51

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),
Approximate round trip times in milli-seconds:
Minimum = 137ms, Maximum = 165ms, Average = 148ms

- ping www.mybroadband.co.za (Mweb)

Pinging www.mybroadband.co.za [41.203.21.137] with 32 bytes of data:
Reply from 41.203.21.137: bytes=32 time=153ms TTL=51
Reply from 41.203.21.137: bytes=32 time=150ms TTL=51
Reply from 41.203.21.137: bytes=32 time=133ms TTL=51
Reply from 41.203.21.137: bytes=32 time=135ms TTL=51

Ping statistics for 41.203.21.137:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 133ms, Maximum = 153ms, Average = 142ms

-----------------------------------------------------------------------------------

I'll do the same tests in about an hour or so and re-post the results...
 
this is my tracert to myBB on mweb

C:\Users\HapyM3al>tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 10.0.0.2
2 186 ms 214 ms 234 ms 41-132-66-1.dsl.mweb.co.za [41.132.66.1]
3 106 ms 87 ms 69 ms te1-1-0.511.cpt-ipc-1.mweb.co.za [196.28.178.202
]
4 39 ms 88 ms 70 ms 197-84-2-2.cpt.mweb.co.za [197.84.2.2]
5 162 ms 181 ms 108 ms TenGigE0-0-0-2.11.cpt-p-2.mweb.co.za [196.28.178
.98]
6 132 ms 183 ms 176 ms tengig0-0-0.cpt-pr-2.mweb.co.za [197.84.4.165]
7 183 ms 126 ms 155 ms mtn-pp.cpt-cinx-2.mweb.co.za [196.28.178.142]
8 157 ms 170 ms 158 ms 196.44.0.75
9 310 ms 225 ms 296 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 225 ms 222 ms 208 ms jh-dca-2.za--jh-cr-1.za-a.mtnns.net [196.44.0.22
1]
11 209 ms 161 ms 52 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.3
7]
12 42 ms 70 ms 88 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.13
6]
13 170 ms 180 ms 179 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 226 ms 221 ms 215 ms core-access-switch1-vlan1001.jnb.host-h.net [41.
72.136.53]
15 251 ms 178 ms 198 ms mybroadband.co.za [41.203.21.137]

Trace complete.

-----------------------------------------------------------------------------------

so your does look a bit slow but not by much
note my test is at 06:55am
 
Ok, so i left the testing yesterday as my ping and download speeds where perfect. However tonight it started up again with high ping and slow downloads - this started around 9-ish again.

Below is a trace to mybroadband and its a lot higher than my previous attempts earlier this week.


tracert www.mybroadband.co.za

Tracing route to www.mybroadband.co.za [41.203.21.137]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms sx762.dummy.porta.siemens.net [10.0.0.2]
2 509 ms 538 ms 544 ms 196-210-170-129.dynamic.isadsl.co.za [196.210.170.129]
3 497 ms 479 ms 471 ms cdsl2-ctn-vl2276.ip.isnet.net [196.38.72.125]
4 509 ms 543 ms 539 ms 196.35.115.136
5 485 ms 512 ms 501 ms core2a-ctn-gi0-2.ip.isnet.net [168.209.6.6]
6 532 ms 537 ms 552 ms 168.209.6.130
7 493 ms 526 ms 542 ms 41-208-29-210.mtnns.net [41.208.29.210]
8 518 ms 503 ms 499 ms 196.44.0.75
9 483 ms 478 ms 440 ms rb-cr-1.za--ct-cr-1.za.mtnns.net [196.44.31.128]

10 513 ms 542 ms 564 ms 196.44.31.97
11 537 ms 532 ms 555 ms ge4-0-0.gw17.jnb6.za.mtnbusiness.net [196.30.1.37]
12 549 ms 511 ms 511 ms vlan9.hr3.jnb6.za.mtnbusiness.net [196.30.156.136]
13 547 ms 535 ms 534 ms core-router1.jnb2.host-h.net [196.30.213.108]
14 572 ms 557 ms 555 ms core-access-switch1-vlan1001.jnb.host-h.net [41.72.136.53]
15 496 ms 505 ms 554 ms mybroadband.co.za [41.203.21.137]

Trace complete.


This weekend i'm going to try and start swapping out a few things. I'll remove the phone and check the filters and re-test but i just have this feeling that it might be for nothing. i've by sunday i have not yet seen any improvement i'll contact telkom and hopefully they'll send someone out to come have a look.

@HApyM3al - Do you happen to know if technicians would come out during the hours of 8PM -10PM? I'm taking a stab in the dark but i'm guessing not.. I would be great if they could so that then they can see for themselves that this issue only starts happening during these "peak times".
 
damm that tracert is horrible :/ sorry for delay was busy weekend on Hulu so far lol... i cant say they will come out but you do get the odd tech that would come out between those times.

You cant really say 8-10pm is "peak times" as if look at Mwebs network status they show every hour what adsl status is and normally it is 7-10 during the day and at evenings it is about 4. I wouldnt say during peak times. maybe the ISP busy or exchange is getting busy. But try first remove everything off network and see if improves.

Ive had a telephone that didnt ring on and that caused my line to drop and be very bad... so telephones and anything funny remove it. even try without filters. i ran 2 months without filter before and it is fine.

i would say dont test during day rather test at night time when your problem is normally happening. :)

goodluck
 
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