Rogue diallers hit SA dailup users

crbuys

Legal Expert: Internet
Joined
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South Africa.
“Called <b>‘rogue diallers’</b> or <b>‘modem hijackers’</b>, a new breed of Trojan Horses computer viruses can secretly infect your PC and make long distance telephone calls without your knowledge” says Reinhardt Buys of IT law firm Buys Inc. “Since July 2004, these ‘rogue diallers’ have literally taken the world by storm”.

In recent weeks the UK telephone regulator has been contacted by thousands of consumers complaining that their phone bills include expensive calls to premium rate numbers that they did not call and officials at the British Department of Trade and Industry are trying to clamp down on the problem.

During August 2004, a ‘rogue dialler’ ran up charges of more than US$500 by making just six calls from an American victim’s computer.

The Irish communications regulator has even gone as far as publishing measures it proposes for implementation by ISPs and telephone companies in order to protect consumers from the scourge of these ‘modem hijackers’.

<b>SABC story: </b>http://www.sabcnews.com/sci_tech/telecomms/0,2172,89253,00.html

<b>Cape Times story:</b> http://www.capetimes.co.za/index.php?fSectionId=271&fArticleId=2253727

<b>What can be done?</b>

Notwithstanding actions that end-users can take to protect their PCs from ‘rogue diallers’, Matt Peacock, communications director of the UK telecommunications regulator, stated that” “There are definite actions we can take from the government’s side”.

South African telecommunications regulators have not yet addressed the issue.

Buys Inc. suggests dial-up Internet users consider the following safety tips:

• Turn your PC off if you are not using it.

• Unplug your phone line from your PC if you are not online.

• If you are using Windows, ensure that your PC is updated with the most recent security patches and upgrades. This may be done free of charge by clicking on [Windows Update] on the Microsoft website at www.microsoft.com.

• Use software to detect and clean spyware and diallers from your PC. Some of these applications are available as free downloads from the Internet.

Examples include Lavasoft’s AdAware (http://www.download.com/3000-2144-10045910.html?part=69274&subj=dlpage&tag=button);
Spybot from PepiMK Software (http://www.download.com/Spybot-Search-Destroy/3000-8022_4-10289035.html); and
Emsi Software’s A2 Free (http://www.download.com/a-Free/3000-2239-10262216.html?tag=lst-0-14).

• Be wary of pop-up windows asking you to install software.

• Request Telkom to enable call barring to international numbers.

• Remove unwanted Internet connections from your PC (which can be viewed in your dial-up networking folder).

• Improve your PCs security by installing a firewall (see http://g.msn.com/0AD0000Q/610826.1??PID=2293121&UIT=G&TargetID=1063672&AN=22051&PG=CMSSC2).

Cheers, [:)]




Reinhardt Buys
 
Handy, I'm sure dialup users will find that useful.. the *last* thing we want is unauthorised long distance calls, what with Telkoms rates [:)] [;)]

<font color="navy"><font size="1"><b>Where others have progress, we have Telkom.</b>
Hellkom website - www.hellkom.co.za</font id="size1"></font id="navy">
 
If you get the virus, and long distance calls are made, do you think telkom/ISP would reinburse?

Chow, Nick

Nick Smit
broadband@nicksmit dot za dot net
 
I doubt that, in cases where peoples ISDN config went AWOL and the connection flapped (50c a shot, due to the wonders of minimum call costs) Telkom simply disconected their lines and black listed them for not paying.

- Colin Alston
[email protected]

"Getting traffic shaping right is easy and can be summed up in one word: Dont." -- George Barnett
 
Thanks 4 that post, Reinhardt.
I think that having a firewall installed and running lavasoft's adaware once a week is far more important than an antivirus program these days, as long as you're not a complete moron when it comes to opening email.


Telkom - South Africa's Handbrake to progress.
 
some antivirus proggies have some level of trojan/malware detection built in ... I'm using Kaspersky and it's quite good ...



We are Telkom - Resistance is Futile - You will be Assimilated
 
Doesn't affect MyWireless or ADSL users, does it? Only dial-up.

If you have Telkom's BlockCall you shouldn't need to worry either.

FWIW, Ad-Aware is also available from Tucows. See
http://tucows.is.co.za/preview/236049.html

There are some firewall reviews at http://grc.com, along with a firewall tester and other free utility software.

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
One could also just visit this page on Hellkom:
http://www.hellkom.co.za/info/internet.htm



<font color="navy"><font size="1"><b>Where others have progress, we have Telkom.</b>
Hellkom website - www.hellkom.co.za</font id="size1"></font id="navy">
 
donn: It only affects network apparatus that can physically dial a number... an ADSL line is a direct line so there is no number for it to dial ... basically pple who use normal dial-up should watch out for them ...but the simplest solution would be to swicth the modem off when it's not in use ...

We are Telkom - Resistance is Futile - You will be Assimilated
 
I guess if you have a faxmodem connected to the same PC running on ADSL it might be a huge risk. Because you have everything right there to bridge between analogue line and VOIP across the broadband (I know it is kind of a contradiction in terms when using Telkom) connection and beyond...

I suspect we might not have scratched the surface of new applications and threats (and opportunities) that this new age is bringing to our doorsteps...

Regards
Antowan

### What we need in South Africa is cheap 24/7, always on Internet for under R300 a month. ###
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote">Handy, I'm sure dialup users will find that useful.. the *last* thing we want is unauthorised long distance calls, what with Telkoms rates
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

Wouldnt suprize me if it were Telkom that invented it.
Same as there lines dropping all the time,more calls more money for CEO's and Co.[;)]
 
I hope there're alot of rouge diallers in Telkom.

It just might reduce Nxasana R30000/a day salary.

Counting down...
123 days till the end of Hellkom
 
Folks, today I discovered a very nasty side to these so-called diallers: they can completely wreck the IP component of WindowsXP, whether you are connecting via a modem or not. So if you have a laptop that connects via a LAN and then you try to use the dial-up connection later, you'll find that it doesn't work, except via 1-900 numbers!?

The solution: reinstall WindowsXP! Ouch! On older versions of Windows you could remove and reinstall dial-up networking and the IP stuff. On WindowsXP this is no longer possible. I hope someone can find a web page somewhere that tells you what files and registry entries to repair/replace, but for now it's a real problem. So be careful out there!

<hr noshade size="1">
Donn Edwards <font size="2"><div align="right">MyWireless: Diva-style reliability, dial-up performance (or worse)</div id="right"></font id="size2">
<font size="1">“If our government ever goes bad, as sometimes happens in a democracy... As we extrapolate our [surveillance] technologies into the future, if the incumbency has that political advantage over their opposition, then if a bad government ever comes to power, <b>it may be the last government we ever elect</b>.” See http://privacy.4mg.com </font id="size1">
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by donn</i>
<br />Folks, today I discovered a very nasty side to these so-called diallers: they can completely wreck the IP component of WindowsXP, <hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">

It's probably too late now, but search microsoft.com for article q299357.
 
interesting to see that BT is donating any profits resulting from the dialler scam to Childline...wonder if telkom is doing the same

also in consumer-active england those affected with large bills are able to go the telecomms ombudsman and the Communication & Internet Services Adjudication Scheme (Cisas) who are pressurising BT to waive all ior part of bills caused by the diallers
 
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by dominic</i>
<br />interesting to see that BT is donating any profits resulting from the dialler scam to Childline...wonder if telkom is doing the same
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
Highly unlikely - the extent of their social responsibility endeavours is limited to the disconnection of lines, allegedly for non-payment (and at the exorbitant prices to maintain their obscene profits, not unsurprising)...
<blockquote id="quote"><font size="1" face="Verdana, Arial, Helvetica" id="quote">quote:<hr height="1" noshade id="quote"><i>Originally posted by dominic</i>
also in consumer-active england those affected with large bills are able to go the telecomms ombudsman and the Communication & Internet Services Adjudication Scheme (Cisas) who are pressurising BT to waive all ior part of bills caused by the diallers
<hr height="1" noshade id="quote"></blockquote id="quote"></font id="quote">
Whereas here we're faced with Telkrap's 'too bad for you' arrogance, manifest in their challenge to obtain subpoenas before they'll even think of doing anything, with our only recourse a complaint to ICASA - a blind, toothless and aging dog if there ever was one...
 
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