Roku 3 help

[marine1]

My device just stopped powering up.
Checked power supply that's not the issue.

Any idea who can repair these things?
Tried everything

Can't seem to get it to power up

Just happened out if the blue.

Thanks guys

 

[Yotch]

Roku's can't usually be repaired unless they are still under warranty and they get returned to the factory to be refurbished. How old is the unit? Was is getting hot before it failed?

 

[DominionZA]

Ouch. I would be such a sad panda if one of my Roku's had to bail on me.
Hope you come right dude.

 

[marine1]

Roku's can't usually be repaired unless they are still under warranty and they get returned to the factory to be refurbished. How old is the unit? Was is getting hot before it failed?

Bud no idea. Came home would not come up on TV then light went off and now won't come on

 

[marine1]

Been on chat with roku useless idiots say it can't be repaired surely someone must be able to fix it

 

[Freaksta]

Been on chat with roku useless idiots say it can't be repaired surely someone must be able to fix it

To be honest I saw quite a few refurbished units. The warranty is quite short, I was hesitant to purchase one but I did. This is worrying though. Did u buy through amazon? Try contact them?

 

[marine1]

No bought it from someone here second hand worked flawlessly for a long time. But surely a techie could open it up and fix it or am I wrong

 

[Freaksta]

90 days on a brand new one... To me that shows they have little faith in their product and actually put me off when I purchased it.

 

[Freaksta]

I know u mentioned power is fine, are u 100% certain. I read about a few people picking up dead units on ebay and replacing power supply and then have working units.

 

[Yotch]

Have you tried to do a factory reset using the button?
http://www.techlivewire.com/1701/how-to-hard-reset-roku-3.html
http://mkvxstream.blogspot.com/2013/01/secret-roku-troubleshooting-screens.html
http://www.technipages.com/how-to-hard-and-soft-reset-the-roku-2

 

[marine1]

Have you tried to do a factory reset using the button?
http://www.techlivewire.com/1701/how-to-hard-reset-roku-3.html
http://mkvxstream.blogspot.com/2013/01/secret-roku-troubleshooting-screens.html
http://www.technipages.com/how-to-hard-and-soft-reset-the-roku-2

I did still no luck tried to different power adapters too

Anyone know who I can get to fix this what a waste and not happy with the service from roku

 

[bwana]

90 days on a brand new one... To me that shows they have little faith in their product and actually put me off when I purchased it.

It depends on where the unit was purchased. Mine came with a 2 year warranty.

 

[Yotch]

This is what a Roku 3 looks like inside. Unless there is a problem with one of the voltage regulator chips it can't really be repaired. The warranty is normally only 90 days as mentioned above.
http://blog.streamingmedia.com/wp-content/uploads/2013/03/IMG_0342.jpg

Here is what some other customers have tried ...
http://forums.roku.com/viewtopic.php?f=28&t=54521&hilit=roku+schematic
http://forums.roku.com/viewtopic.php?f=28&t=65478&p=419513&hilit=roku+schematic#p419513

 

[Freaksta]

It depends on where the unit was purchased. Mine came with a 2 year warranty.

Got mine off amazon struggling to find warrenty period on amazon!

 

[bwana]

Got mine off amazon struggling to find warrenty period on amazon!

Does Amazon extend warranties or just cover the period the manufacturer does?

Found mine on their website.