Router randomly loses Internet Connection

[Bincx]

Hi,

I recently purchased a Linkysys WAG160N ADSL router.
The issue I am having is that I am randomly losing internet connectivity for usually about 30 - 60 seconds at a time -- after which connectivity is automatically restored again. It is quite annoying especially during my online gaming sessions...

My ISP is telkom and FNB Connect -- it happens with both. I've never had such issues with my previous router which was a siemanns. Therefore I think it is the router itself or a setting on the router.
Latest router firmware is installed.

Any help would be appreciated...

Tx,

 

[Pada]

Post your line attenuations, SNR margins and line speeds here.

My guess is that your SNR margin is below 10dB.

 

[Bincx]

Turns out this info ain't easy to get hold of on some of the Linksys models. The web admin interface doesn't provide this information. After some googling, I found a link to a hidden to a unlinked/"secret" page in the WAG160N router's web admin interface.

Attenuations and SNR (this is all i could find)
Down up
DSL Noise Margin: 26.3 dB 12.0 dB
DSL Attenuation: 10.0 dB 5.0 dB
DSL Transmit Power: -4.4 dBm 4.1 dBm

Line Speeds:
SA
Download Speed: 872 kbps (109 KB/sec transfer rate)
Upload Speed: 423 kbps (52.9 KB/sec transfer rate)
Latency: 63 ms

Int
Download Speed: 876 kbps (109.5 KB/sec transfer rate)
Upload Speed: 385 kbps (48.1 KB/sec transfer rate)
Latency: 247 ms

 

[Sonic2k]

Hi there

The issue I am having is that I am randomly losing internet connectivity for usually about 30 - 60 seconds at a time -- after which connectivity is automatically restored again.

I can replicate that here... 60-120 seconds on mine. Its to do with the modem inside...

The WAG1xx routers have issues.. pm me or post answers to the following questions:

1. What DSL modulation is set?
2. Is it set to auto-detect the DSL i.e. fills in VPI and VCI by itself?

I have a possible solution that worked on mine. These routers are not 100% compatible with South African ADSL it seems... But I can try and help

 

[Pada]

Your noise margins seem rather low (but still pretty good though) for your otherwise awesome ADSL stats for a 1Mbps ADSL line!

Do you still have your Siemens ADSL modem?

If not, are all your telephones plugged in via an ADSL/POTS filter?

 

[Bincx]

Hi there

1. What DSL modulation is set?
2. Is it set to auto-detect the DSL i.e. fills in VPI and VCI by itself?

I have a possible solution that worked on mine. These routers are not 100% compatible with South African ADSL it seems... But I can try and help

1. Multimode
2. Auto detect is disabled. Current VPI = 8, VCI = 35.

Basically the factory default settings...

Tx for helping out, looking forward to your solution -- however part of me is thinking of taking the thing back and getting some other make / model...

 

[Bincx]

Your noise margins seem rather low (but still pretty good though) for your otherwise awesome ADSL stats for a 1Mbps ADSL line!

Do you still have your Siemens ADSL modem?

If not, are all your telephones plugged in via an ADSL/POTS filter?

My line is awesome...except the random re-setting of my router...
Still have the Siemens..

I think Koosi may be unto something -- have seen similar threads of people experiencing same issue but no clear resolution

 

[ichigo]

My line is awesome...except the random re-setting of my router...
Still have the Siemens..

I think Koosi may be unto something -- have seen similar threads of people experiencing same issue but no clear resolution

Get another router like the TP-Link 8960N if its the router at fault and never had problems with my TP-Link router.
http://www.bidorbuy.co.za/item/61863249/TP_Link_W8960N_300Mbps_Wireless_N_ADSL2_Router.html

Your router stats are pretty good so that isn't the problem, I presume you using 1 Mbit line?

 

[kimbo]

I have the same thing on my DSL 2500U

I installed the latest firmware but it still resets every now and then

Downstream Upstream
SNR Margin (dB): 20.9 16.1
Attenuation (dB): 41.5 20.5
Output Power (dBm): 2.2 0.0