RSAWeb: The madness continues

[JimmyRott]

These guys are so clueless. No one communicates with each other and they aren't able to do the simplest of admin. Only way to get them to do anything constructive is by contacting the NCC and laying a complaint. They have now agreed to fetch their router at there own cost, they collected last week and today they sent me an email to inform me they are going to bill me for an unreturned router. These guys appear to be half ISP and half scam call center.

 

[fruitbat]

I’m at a loss for words. Have been an advocate for Rsaweb for years. However now that I need to cancel as I’m moving. I now see what guys are saying. 3 phone calls and now I just get emails. And they still get the dates wrong. Then a mail that looks like marketing telling me I have 2 days to agree to courier or drop off the router I got years ago. Or I pay a 200buck courier fee.
Needless to say I shan’t be doing RSAWeb in my new house. One would think they would want my “new” business, right?