SADV: 3 weeks to do WHAT

PPLdude

PPLdude

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Hey guys,

So here's the situation...

We were using the previous tenants internet connection. This how now been cancelled (They sllowed us to use the connection until it was cancelled)

So I made an account with CISP, and the only infra is SADV. Apparently they will take 3 weeks to do something. What would they possible need to do, if we were on the ACTIVE line? Could someone shed some light...

Everything is the same, just different CISP details...

Company closed down this week with 1 days notice. I can't be without internet for 3 weeks

Could someone educate me, or are they being ridiculous?
 
static_sa said:
Hey guys,

So here's the situation...

We were using the previous tenants internet connection. This how now been cancelled (They sllowed us to use the connection until it was cancelled)

So I made an account with CISP, and the only infra is SADV. Apparently they will take 3 weeks to do something. What would they possible need to do, if we were on the ACTIVE line? Could someone shed some light...

Everything is the same, just different CISP details...

Company closed down this week with 1 days notice. I can't be without internet for 3 weeks

Could someone educate me, or are they being ridiculous?
Click to expand...
PM me your account holder name and I'll check it out for you.
 
static_sa said:
Hey guys,

So here's the situation...

We were using the previous tenants internet connection. This how now been cancelled (They sllowed us to use the connection until it was cancelled)

So I made an account with CISP, and the only infra is SADV. Apparently they will take 3 weeks to do something. What would they possible need to do, if we were on the ACTIVE line? Could someone shed some light...

Everything is the same, just different CISP details...

Company closed down this week with 1 days notice. I can't be without internet for 3 weeks

Could someone educate me, or are they being ridiculous?
Click to expand...

Wait, so are you without work now? :confused: Sorry to hear that, if that is the case and good luck with your job hunting.
 
SADV has responded that because they have to replace the ONT it's seen as a new provision this can take up to 2 weeks, we are trying to push for an alternative plan.
 
PBCool said:
SADV has responded that because they have to replace the ONT it's seen as a new provision this can take up to 2 weeks, we are trying to push for an alternative plan.
Click to expand...

Damn :(

I really appreciate the help
 
I went through the same thing, only when PBCool bitched at SADV that they actually contacted me to come and install.

All delays are from SADV side :/
 
Thanks @PBCool , seems like things were fast tracked

Whether that was because of you or not, I will continue to recommend CISP to everyone
 
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