SAIX cripples access again.

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bekdik

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Telkom's policy of not spending on infrastruture once again cripples web access.

These are some of the faults in the last few days.

Of concern are:

1. the incidents where the problem just disappears - this seems to happen quite often.

2. the spares holding. One would expect that swap out units are held on site for instant switch over, or am I being too harsh?

3. the affect of the transparent cache.



SAIX Network Notice Resolved Sun 2006-02-05 07:01
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Reference ID : STT000000004535
Failure Type : Network Failure
Problem Description : Line down from Rosebank to Amsterdam Impact : Clients will experience slow responses to International Sites Time Down : 5 Feb, 2006 at 01:30:00 (SAT) Time Up : 5 Feb, 2006 at 02:20:00 (SAT) Sites : Rosebank Services Affected : International Resolution Description : Cleared while localising Cause of Failure : Unknown


SAIX Network Notice Update Sun 2006-02-05 02:30
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Reference ID : STT000000004535
Failure Type : Network Failure
Problem Description : Line down from Rosebank to Amsterdam Impact : Clients will experience slow responses to International Sites Time Down : 5 Feb, 2006 at 01:30:00 (SAT) Time Up : 5 Feb, 2006 at 02:20:00 (SAT) Sites : Rosebank Services Affected : International Update Description : Line has restored. We are busy monitoring.


SAIX Network Notice Update Sun 2006-02-05 02:01
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Reference ID : STT000000004535
Failure Type : Network Failure
Problem Description : Line down from Rosebank to Amsterdam Impact : Clients will experience slow responses to International Sites Time Down : 5 Feb, 2006 at 01:30:00 (SAT) Time Up : None Sites : Rosebank Services Affected : International Update Description : Our technicians are investigating.


SAIX Network Notice Update Sun 2006-02-05 17:16
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Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : The card has been sourced and will be on site at about 17:20.


SAIX Network Notice Update Sun 2006-02-05 03:46
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Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Technicians are still waiting for the spare card.


SAIX Network Notice Update Sat 2006-02-04 23:16
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Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Technicians are still attending - There is a faulty transmission card and techs are waiting for a replacement to arrive on site.


SAIX Network Notice Update Sat 2006-02-04 17:01
----------------------------------------------------------------------

Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Our Technicians are still attending.


SAIX Network Notice Update Sat 2006-02-04 15:31
----------------------------------------------------------------------

Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Our Technicians are still attending to failure.

SAIX Network Notice Update Sat 2006-02-04 14:31
----------------------------------------------------------------------

Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Our Technicians are still investigating

SAIX Network Notice Update Sat 2006-02-04 13:46
----------------------------------------------------------------------

Reference ID : STT000000004531
Failure Type : Network Failure
Problem Description : Rosebank LIR
Impact : All customers might experience slow International browsing Time Down : 4 Feb, 2006 at 13:07:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Our Technicians are investigating


SAIX Network Notice Resolved Sat 2006-02-04 11:30
---------------------------------------------------------------------

Reference ID : STT000000004530
Failure Type : Network Failure
Problem Description : New Doornfontein Cache Server down Impact : ADSL customers will not be able to browse International Sites.
Time Down : 3 Feb, 2006 at 17:00:00 (SAT) Time Up : 4 Feb, 2006 at 11:05:00 (SAT) Sites : New Doornfontein Services Affected : ADSL customers Resolution Description : Cache server failure resolved.
Cause of Failure : Cache server failure.


SAIX Network Notice Update Sat 2006-02-04 10:46
----------------------------------------------------------------------

Reference ID : STT000000004530
Failure Type : Network Failure
Problem Description : New Doornfontein Cache Server down Impact : ADSL customers will not be able to browse International Sites.
Time Down : 3 Feb, 2006 at 17:00:00 (SAT) Time Up : None Sites : New Doornfontein Services Affected : ADSL customers Update Description : Our Technicians are attending


SAIX Network Notice Update Mon 2006-01-30 17:01
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Reference ID : STT000000004524
Failure Type : Network Failure
Problem Description : Rosebank CR 1 to Belville CR1 Impact : All customers might experience intermittent conectivity problems

Time Down : 30 Jan, 2006 at 15:18:00 (SAT) Time Up : None Sites : Rosebank Services Affected : All customers Update Description : Our technicians are still busy investigating.

SAIX Network Notice Mon 2006-01-30 16:01
---------------------------------------------------------------------

Reference ID : STT000000004524
Failure Type : Network Failure
Problem Description : Rosebank CR 1 to Belville CR1 Impact : All customers might experience intermittent conectivity problems

Time Down : 30 Jan, 2006 at 15:18:00 (SAT) Sites : Rosebank Services Affected : All customers
 
I still haven't had any problems with my ADSL since day 2... Yes, day 2... (6 months so far) ( Durban seems to be problem free for the most part... :D

***Touch Wood***
 
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