Samsung Galaxy s9 Call Silence Issue

Joined
Sep 15, 2010
Messages
15
#1
Hello

I have been having an issue with my new Galaxy s9. I am on a vodacom contract and the issue that i am having is when i receive calls there is a 10 sec silence period when i answer calls which is then followed by a few seconds of sound from the caller and then the calls just goes silent again and then just drops. This happens when i make or receive calls. There is a official post on the Samsung forum website about this issue which is happening around the globe. Please see the following post:

https://eu.community.samsung.com/t5...er-phone-cutting-out-on-call/m-p/496281#M1560

Can anybody else confirm or that they are having the same issue here in South Africa?

regards
 

SharkBait

Executive Member
Joined
Mar 18, 2008
Messages
8,440
#2
Have you noticed if you loose signal just after the call drops?

My issue (iPhone 7 Plus), when making or receiving calls, the call will drop after about 5-10s, but I will still hear the other person. Have not confirmed if they can hear me during this time. Then I loose signal (no service) and then it connects again and I can successfully make or receive a call.

Since I do not receive or make a lot of call, I am just not too worried about it, as I will be moving away from VC when I upgrade later this year.
 

bboy

Expert Member
Joined
Jan 21, 2005
Messages
3,227
#3
Have you noticed if you loose signal just after the call drops?

My issue (iPhone 7 Plus), when making or receiving calls, the call will drop after about 5-10s, but I will still hear the other person. Have not confirmed if they can hear me during this time. Then I loose signal (no service) and then it connects again and I can successfully make or receive a call.

Since I do not receive or make a lot of call, I am just not too worried about it, as I will be moving away from VC when I upgrade later this year.
I'm having this exact issue with the same phone
 
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