SANRAL WEB PAGE ACCESS PROBLEM SOLVED

biometrics

Honorary Master
Joined
Aug 7, 2003
Messages
71,858
We heard you the first several times.

And no, it's not a DNS issue.
 

j4ck455

Executive Member
Joined
Jan 2, 2006
Messages
7,503
SANRAL WEB PAGE ACCESS PROBLEM SOLVED

Who knew that ETC+SCAMRAL would solve this unwanted etrolling problem by using a self inflicted Denial of Service attack?

Someone send ETC+SCAMRAL a photo of Klippies+Cola bottles via email (assuming the email will not bounce).
 

ranger

Expert Member
Joined
May 2, 2007
Messages
2,062
Well, I sent their contacts listed on their IP allocation a mail yesterday morning about the issue after I logged a ticket with SAIX, and after 2 business days they haven't responded. Vodaxom has been doing some investigation, and determined the problem is on the ETC side (they put one of our IPs on their router that peers with ETC, and from that source IP could not reach the sanral site).

Definitely a routing or access-list/firewall problem, but not necessarily bgp.

None of the comms from Vodacom showed any comms with ETC/SANRAL, but the SANRAL call centre said they had logged a call with the 'service desk'. So they seem to be aware of the problem.
 
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j4ck455

Executive Member
Joined
Jan 2, 2006
Messages
7,503
Maybe ETC+SCAMRAL sent their hosting provider an SMS demanding etrolling money and the hosting company responded with the Internet version of a middle finger.
 

ranger

Expert Member
Joined
May 2, 2007
Messages
2,062
It is now (as of 13h30 today) possible to access http://www.sanral.co.za from Telkom Internet ADSL IP addresses (at least the ones I have tested), following a change by Gijima.

I am still unable to access the site from some Telkom Mobile IP addresses (specifically 197.228.0.0/18). When I got an IP in 41.150/16 or 41.151/16, I was able to access the site.

3 website testing sites still show the site as down:
http://isitup.org/www.sanral.co.za (“www.sanral.co.za seems to be down!”)
http://downforeveryoneorjustme.com/www.sanral.co.za (“It's not just you! http://www.sanral.co.za looks down from here.”)
http://www.isitdownrightnow.com/sanral.co.za.html (“Sanral.co.za is DOWN for everyone. It is not just you. The server is not responding...”)
 

Dark Agent

Expert Member
Joined
Nov 30, 2008
Messages
2,312
The issue is there firewall, is only allowing certain IP ranges. This is to protect them from international threat which is a very poor decision since some users use Satellite Internet.
 
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