SARS E-Filing 2016

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pinball wizard

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Good grief.. I had no idea that registering for eFiling was such a mission. I got my tax number in early 2014 when I started working. I then subsequently changed bank accounts, and homes.

I have tried to register for eFiling, but the fact that I moved homes, means that each time I try, my application gets rejected. That coupled with the fact that my banking details have changed.

SARS now wants me to go to one of the branches, and bring along the following:
-ID
-Certified copy of ID
-Bank stamped bank statement
-Proof of residence

What a mission :mad: also meaning that I'll have to take some time off work

Because your bank details changed, if you were due a refund, you'd have to go there with those docs before you get paid out anyway. Why stress?
 

The_Mowgs

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Have still not heard ANYTHING from SARS since uploading my supporting documents on the 12th of July.
 

Saba'a

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Eish so its going to be a loooong wait. Ah well the closer it comes to xmas the better
 

PhireSide

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I went into SARS to fix the stuff-up that is my eFiling and long story short, I now need to wait for them to reject my dispute before I can request a correction.

Anyone know how long it takes usually? I lodged the dispute on the 21st of July. Methinks it might be another week or so before I hear from them
 

Purply

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Have still not heard ANYTHING from SARS since uploading my supporting documents on the 12th of July.

That is weird since I submitted my docs 18 July and got reply 1 Aug.....only med/RA docs, maybe yours is more complicated.
 

The_Mowgs

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That is weird since I submitted my docs 18 July and got reply 1 Aug.....only med/RA docs, maybe yours is more complicated.
Mine was logbook and medical aid certificate. Think I will just give them a call to find out if anything is wrong.
 

Saba'a

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Mine was logbook and medical aid certificate. Think I will just give them a call to find out if anything is wrong.
Will just tell you to wait for auditors to contact you. Called to ask whether docs uploaded adequate.
 

Koosvanwyk

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Mine was logbook and medical aid certificate. Think I will just give them a call to find out if anything is wrong.

The call center will not be able to really tell you if the auditors have any issues and you cannot speak to the auditors directly. They will be able to tell you if all the documents have been uploaded successfully and if anything is outstanding, that is about it.

Remember it takes 30 days, that is 30 working days, which works out to about 6 weeks (if there are no holidays in the period), from the date you submitted (plus 1 day as SARS generally works from the date following the day on which you submit the supporting documents).

The audit process generally consists of the actual verification by one of the many audit teams, then there will be a review of their audit findings and audit evidence and then another level of review before sign off (only then will you get the completion letter) so it is a long winded process.

They often ask services providers to confirm the details you submitted (i.e they will contact the administrator of your RA and ask then to verify the information you submitted). Doing this kind of verification on a logbook is difficult. SARS does however do a significant amount of checking on the logbooks (as this is an area that they have identified a high risk in terms of fraudulent claims) including verifying the mileage with service records and manufacturers, requesting employers to verify that you are actually required to travel for work, the distances traveled according to their records, the vehicle/(s) used etc.
 

The_Mowgs

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The call center will not be able to really tell you if the auditors have any issues and you cannot speak to the auditors directly. They will be able to tell you if all the documents have been uploaded successfully and if anything is outstanding, that is about it.

Remember it takes 30 days, that is 30 working days, which works out to about 6 weeks (if there are no holidays in the period), from the date you submitted (plus 1 day as SARS generally works from the date following the day on which you submit the supporting documents).

The audit process generally consists of the actual verification by one of the many audit teams, then there will be a review of their audit findings and audit evidence and then another level of review before sign off (only then will you get the completion letter) so it is a long winded process.

They often ask services providers to confirm the details you submitted (i.e they will contact the administrator of your RA and ask then to verify the information you submitted). Doing this kind of verification on a logbook is difficult. SARS does however do a significant amount of checking on the logbooks (as this is an area that they have identified a high risk in terms of fraudulent claims) including verifying the mileage with service records and manufacturers, requesting employers to verify that you are actually required to travel for work, the distances traveled according to their records, the vehicle/(s) used etc.
Yes I just wanted confirmation that all the documents uploaded successfully and that there were no other documents outstanding.
 

Saba'a

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Statement of Account uploaded 5 August 2016. Strangely no email or sms notification.
Guess finished with verification. Cant believe they were so quick.
 

AstroTurf

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May 13, 2010
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Yay my dispute is done with :)

Gone from this:

267e8f481e2aba6ef2ba444666656ed8.jpg


To this:

f1976bbe18b249975dc5de91ce94b7cf.jpg


I only get the difference though :)
 

chickenbeef

Executive Member
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Sep 10, 2008
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Submitted mine for the first time since 2014. I was pleasantly surprised to see I'll be getting R3k back
 

Saba'a

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Statement of Account uploaded 5 August 2016. Strangely no email or sms notification.
Guess finished with verification. Cant believe they were so quick.
Not too sure issuing of SOA means verification done although docs were uploaded 1 August 2016.
Will follow up by end of week.
 

AstroTurf

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May 13, 2010
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Please explain what you mean by this?
Company loaded 2 irp5's instead of one.

I ended up "owing" them R52k due to this.

Did dispute.
Sars then "owes" me R57k

But as the 52k was fantasy money they just owe me the difference between the two numbers.
 

madamdarkin

New Member
Joined
Aug 29, 2011
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Hello :)

After going through the submitting documents for verification process, I received the completion letter last week Thursday (4 August). Any experience re how long refunds take after everything been completed (no changes to return)....

Thank you!
 

kcmwinga

Active Member
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Hello

How long does it take from when statement shows that refund has been done to money in account? Submitted return on 2 July and was selected for audit/verification and only on Monday was it complete
 
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