SAWireless Installation & Usage - STAY AWAY!
Hi Everyone
I have been on the lookout for a wireless provider in my area for quite a while now and finally SAWireless installed a tower in my area.
I searched this forum to get an idea of just what I could expect from SAWireless, but did not really find much. So I decided to start this thread of my experience with SAWireless with regard to my installation and usage of their service.
Hope everyone finds this thread usefull as there seems to be much confusion on this forum about their service offerings.
So I start off with my progress "diary":
1. Early June 2007
I phone SAWireless to request more info on the products and areas covered. Info given to me was as follows: Uncapped service, contention ratio 1:1 for now, P2P throttled during day time only. I'm also told that my area will be covered in 1 month time.
2. 5 July 2007
I phone SAWireless to find out what the progress is. I'm told that the new tower will be up by Monday 9 July. That is great news and I'm really excited. Hopefully I can soon finally get rid of my ADSL line. I'm told to send SAWireless an email with my contact details. I send an email to [email protected].
3. 9 July 2007
I phone SAWireless to confirm they have recieved my email, but i'm told to rather send an email to [email protected] and they will send out a technician to do a signal test at my house. I send my details to [email protected].
4. 13 July 2007
I phone SAWireless to find out what kind of timeframe I should expect. I'm told that they usually take 1 week.
5. 24 July 2007
Phoned today, but no answer. Decided not to leave a message and just try again tomorrow.
6. 25 July 2007
Phoned and was told that they will be doing signal tests tomorrow and someone will contact me.
7. 26 July 2007
Nobody contacted me. Hopefully someone will tomorrow.
8. 31 July 2007
I phoned. Apparently they have lost my contact details and address. Joe will personally come and do a signal test this week.
9. 6 August 2007
No signal test yet ... what a surprise! After almost 5 weeks I have had absolutely no contact from them whatsoever. They don't phone or respond to emails.
So that is the progress for now ... almost 6 weeks has passed and there is absolutely no progress at all.
This place is a joke!
In conclusion:
STAY AWAY FROM SAWIRELESS!!!
Hi Everyone
I have been on the lookout for a wireless provider in my area for quite a while now and finally SAWireless installed a tower in my area.
I searched this forum to get an idea of just what I could expect from SAWireless, but did not really find much. So I decided to start this thread of my experience with SAWireless with regard to my installation and usage of their service.
Hope everyone finds this thread usefull as there seems to be much confusion on this forum about their service offerings.
So I start off with my progress "diary":
1. Early June 2007
I phone SAWireless to request more info on the products and areas covered. Info given to me was as follows: Uncapped service, contention ratio 1:1 for now, P2P throttled during day time only. I'm also told that my area will be covered in 1 month time.
2. 5 July 2007
I phone SAWireless to find out what the progress is. I'm told that the new tower will be up by Monday 9 July. That is great news and I'm really excited. Hopefully I can soon finally get rid of my ADSL line. I'm told to send SAWireless an email with my contact details. I send an email to [email protected].
3. 9 July 2007
I phone SAWireless to confirm they have recieved my email, but i'm told to rather send an email to [email protected] and they will send out a technician to do a signal test at my house. I send my details to [email protected].
4. 13 July 2007
I phone SAWireless to find out what kind of timeframe I should expect. I'm told that they usually take 1 week.
5. 24 July 2007
Phoned today, but no answer. Decided not to leave a message and just try again tomorrow.
6. 25 July 2007
Phoned and was told that they will be doing signal tests tomorrow and someone will contact me.
7. 26 July 2007
Nobody contacted me. Hopefully someone will tomorrow.
8. 31 July 2007
I phoned. Apparently they have lost my contact details and address. Joe will personally come and do a signal test this week.
9. 6 August 2007
No signal test yet ... what a surprise! After almost 5 weeks I have had absolutely no contact from them whatsoever. They don't phone or respond to emails.
So that is the progress for now ... almost 6 weeks has passed and there is absolutely no progress at all.
This place is a joke!
In conclusion:
STAY AWAY FROM SAWIRELESS!!!
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