thedulyman
Well-Known Member
- Joined
- Jan 16, 2019
- Messages
- 109
- Reaction score
- 44
Just a warning about these guys; stay far away.
They’re not a member of the ISPA.
They are frequently down. As in you can bet it will happen multiple times a week. At least every 2 weeks you will be down at least 12 hours
They have no after hours help. So if you go down outside of their business hours you’re screwed, they’ll only start to look into your issue hours after business starts the next day because they don’t even have a voicemail to collect complaints.
And forget support actually getting back to you. You have to cc in or phone sales to get help if you do actually want a call back.
We’ve been forced into using them because they bought up or joined with the old ISP: who were bad at setting up but great to good at delivering a network.
Avoid these guys. If you hear they are taking over your provider do not stick with them. You’ll have 2 weekends a month with issues. And if you work from home you’re screwed
They’re not a member of the ISPA.
They are frequently down. As in you can bet it will happen multiple times a week. At least every 2 weeks you will be down at least 12 hours
They have no after hours help. So if you go down outside of their business hours you’re screwed, they’ll only start to look into your issue hours after business starts the next day because they don’t even have a voicemail to collect complaints.
And forget support actually getting back to you. You have to cc in or phone sales to get help if you do actually want a call back.
We’ve been forced into using them because they bought up or joined with the old ISP: who were bad at setting up but great to good at delivering a network.
Avoid these guys. If you hear they are taking over your provider do not stick with them. You’ll have 2 weekends a month with issues. And if you work from home you’re screwed
